Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ed Vitousek

Spokane

Summary

Seasoned Senior Manager with deep understanding of strategic business planning and development. Strengths include strong leadership, effective communication skills, decision making abilities, and problem-solving capabilities. Have consistently delivered results in previous roles by driving operational efficiency, enhancing team productivity, and implementing innovative management strategies.

Overview

30
30
years of professional experience

Work History

Senior Manager

DIRTT Environmental Solutions
Spokane
04.2025 - 04.2025
  • Managed project timelines and ensured team alignment on goals and deliverables.
  • Collaborated with cross-functional teams to streamline operational processes and improve efficiency.
  • Facilitated training sessions to enhance team skills and knowledge in sustainable practices.
  • Developed strategic plans to drive innovation in modular construction solutions.
  • Oversaw resource allocation to optimize project performance and meet client needs effectively.
  • Coordinated with stakeholders to gather feedback and implement necessary adjustments promptly.
  • Managed a team of 35+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
  • Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
  • Leadership role in planning annual budgets for each department based on forecasted sales volumes.

Regional Service Manager

Haworth
San Francisco
04.2000 - 04.2006
  • Coordinated communication between regional teams and corporate headquarters.
  • Maintained knowledge of Haworth products and services for effective support.
  • Participated in regional meetings to discuss service strategy updates.
  • Collaborated with sales teams to align service offerings with customer needs.
  • Organized service schedules to optimize team efficiency and responsiveness.
  • Trained new employees on company policies and procedures related to customer service.
  • Developed and implemented strategies to improve customer satisfaction.
  • Managed regional budget and expenses associated with servicing customers.
  • Negotiated contracts with vendors for parts, tools, or other supplies needed to complete jobs.
  • Resolved conflicts between technicians, clients, or other personnel within the region.
  • Established relationships with key stakeholders such as suppliers, distributors, dealerships.
  • Provided technical support for customers in the field and resolved escalated customer service issues.
  • Scheduled regular onsite visits to ensure quality standards were met by technicians.
  • Supervised a team of up to 20 field technicians throughout the region.

Regional Operations Manager

SMED International
Nashville
04.1995 - 04.2000
  • Oversaw daily operations across multiple regional locations.
  • Coordinated logistics and supply chain activities efficiently.
  • Implemented process improvements to enhance operational workflows.
  • Trained staff on operational procedures and safety protocols.
  • Established budgets, monitored expenses, and tracked investments in the region's operations team.
  • Oversaw hiring process for new employees in order to ensure compliance with company standards.
  • Developed training programs designed to enhance employee knowledge of operational processes and procedures.
  • Coordinated with other regional managers to ensure consistency in processes across multiple locations.
  • Collaborated with corporate leadership on strategic initiatives that would increase efficiency throughout the organization.
  • Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.

Education

Some College (No Degree) - General Studies

University of Idaho
Moscow, ID

Skills

  • Team leadership
  • Strategic planning
  • Effective communication
  • Project coordination
  • Conflict resolution
  • Resource management
  • Training facilitation
  • Budget planning
  • Contract negotiation
  • Client relationship management
  • Cross-functional team leadership
  • Resource allocation
  • Operations management
  • Cost control
  • Recruitment and hiring
  • Quality control

References

References available upon request.

Timeline

Senior Manager

DIRTT Environmental Solutions
04.2025 - 04.2025

Regional Service Manager

Haworth
04.2000 - 04.2006

Regional Operations Manager

SMED International
04.1995 - 04.2000

Some College (No Degree) - General Studies

University of Idaho

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