Gerald Schaffer

I greet everyone coming onto the campus.give Directions,and check appropriate i.d.'i watch cameras for suspicious events and answer the phone to redirect calls.

• For first five Years Drove shuttle for students to get on and off of campus. drove sports teams to other campess; and help to direct traffic at special events.last year during covid, i delivered mail and packages; designed student i.d.'s; gave out parking permits; and made dailey bank deposits.

ran the dailey operations of this full service restaurant. recruited;hired.trained;scheduled;invemtory;p&l statement'customer service p[rofessional; booked bands for our outside cafe.

• One of three successful restaurants that i opened for john furst and neal soloman.the business was sold to ne w owners.
• I recruited,hired,trained,scheduled,ordered,received,p&l responsible;maintenance and cleaning functions.
• Customer service professional.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Developed effective business plans to align strategic decisions with long-term objectives
• Set, enforced and optimized internal policies to maintain responsiveness to demands
• Designed modern employee recognition program which boosted productivity and improved morale
• Managed budget implementations, employee reviews, training, schedules and contract negotiations
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance
• Reduced corporate risk by managing shrink processes and controlling inventory levels
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
• Developed and maintained relationships with customers and suppliers through account development
• Assessed reports to evaluate performance, develop targeted improvements and implement changes
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
• Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system
• Directed successful operational turnaround, eliminating over $[Amount] in debt
• Launched new, robust business management software system, resulting in improved operational insight and planning
• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
• Implemented operational strategies and effectively built customer and employee loyalty
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Developed effective business plans to align strategic decisions with long-term objectives.

opened this restaurant in a new boston mall.worked for the owner of raymonds 1280 beacon street owner joe raymond.i recruited;hired;trained;scheduled;ordered;received;p&l responsibility; booked private functions and entertainment.

sold restaurant os mall was a disaster.

handles the daytime operations of this fine food grocery. sold cheeses;deli;candied;coffee;and regular food items. made dailey food deliveries; made gift baskets and sold lots of cavier and wines.

ran the dining room in this full service restaurant. made dailey deposits;scheduled;trained;ordered.sold several of their restaurants.

• This is where i learned all about this profession. started as a busboy;dishwasher;host;prep man receiver; short order cook; bartendr waiter and then finally assistant manager. at that time we opend up two other kens pubs. one in cambridge; and one in boston.
• Worked with [type] customers to understand needs and provide excellent service
• Oversaw daily operations to ensure high levels of productivity
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Carried out day-day-day duties accurately and efficiently
• Maintained excellent attendance record, consistently arriving to work on time
• Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems
• Led projects and analyzed data to identify opportunities for improvement
• Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects
• Drove operational improvements which resulted in savings and improved profit margins
• Managed team of [number] employees, overseeing hiring, training, and professional growth of employees
• Adhered to social distancing protocols and wore mask or face shield
• Improved operations through consistent hard work and dedication
• Successfully maintain clean, valid driver's license and access to reliable transportation
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Offered friendly and efficient service to customers, handled challenging situations with ease
• Served customers and followed outlined steps of service
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Collaborated with [department or management] to achieve [result]
• Developed and maintained courteous and effective working relationships