Bjorn James, RBT, BS
Port St Lucie,Florida
Summary
Dedicated Human Services/Resources professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
Work History
Behavioral Specialist (ABA-OBM Graduate Intern)
Helping Hands Inc. (Internship)
Stuart, FL
06.2010 - Current
- Created and implemented department support framework to address strategic goals.
- Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
- Delivered crisis intervention and assisted families in understanding complexities of mental illness.
- Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
- Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills.
- Conducted weekly groups to support teachers in developing positive behavioral tools and skills.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Designed and addresses strategic goals by creating and introducing frameworks for department support.
Assistant Branch Manager
SiteOne Landscape Supply Inc.
Port St Lucie, United States
05.2003 - Current
- Developed sales strategy to meet established sales objectives.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
Education
Master of Science - Industrial And Organizational Psychology/ABA/CMHC
Nova Southeastern University
Davie, FL05.2025
Bachelor of Science - Human Services/Resources/Organizational Psychology
Indian River State College
Ft. Pierce, FL05.2019
Associate of Science - Human Services/Resources
Indian River State College
Ft. Pierce, FL05.2014
Skills
- Data collection
- Behavior support
- Behavior management
- Positive reinforcement
- Applied Behavior Analysis
- Behavior intervention
- Lesson Planning
- Conflict resolution techniques
- Differentiated instruction
- Treatment plans
Timeline
Behavioral Specialist (ABA-OBM Graduate Intern)
Helping Hands Inc. (Internship)
06.2010 - Current
Assistant Branch Manager
SiteOne Landscape Supply Inc.
05.2003 - Current
Master of Science - Industrial And Organizational Psychology/ABA/CMHC
Nova Southeastern University
Bachelor of Science - Human Services/Resources/Organizational Psychology
Indian River State College
Associate of Science - Human Services/Resources
Indian River State College
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