I aim to use my experience and knowledge to become a valuable team member within occupation. I learn as much as I can in my position and use it to provide quality work and service. I am committed to developing myself professionally and achieving accolades with my role. I have assisted in making service guidelines and key talking points for service that helped structure the standard of care guest received.
•Maintain service standard and composure in high volume scenarios
•Keep accurate stock of product for service
•Assist with general, event, and vegetation maintenance
•Followed TABC guidelines to maintain safe environment for patrons and staff.
•Resolved escalated situations using persuasive tactics and firm tact.
•Used accumulated knowledge of FOH and BOH operations to relay information to guest and coworkers.
•Deescalate situations within company guidelines to ensure safety of coworkers and guests.
•Used experience, knowledge, and compelling communication to uplift trainees into new roles within the company.
•Maintain serving standard set by company
•Adhere to Texas Food Handlers regulation and safety standards