EDANNA GUAIMANO
Vero Beach,FL
Summary
Motivated manager and training professional with extensive experience in developing training materials, conceptualizing impactful training content, conducting needs/skills assessments, promoting best practices, and meeting brand objectives. Substantial experience in forecasting industry trends, developing/delivering educational presentations, identifying performance gaps, cultivating strategic relationships, and meeting consumer targets. Seeking a position that utilizes experience, expands knowledge, and offers opportunities for professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
National Corporate Stylist Trainer
The Lash Lounge
11.2021 - Current
- Created/delivered PowerPoint presentations while conducting training sessions for multiple types of training classes
- Traveled extensively to salons across the country for training purposes
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Provided accurate information about products, prices and services.
- Displayed adaptability, teachability, and quick learning skills while working in an intense/ever-changing environment
- Strategically collaborated with team members, attended meetings, and efficiently created/wrote training materials
- Continuously managed and trained salons in a region spanning the East Coast and portions of Central and West Coasts
- Managed 5 weekly meetings, traveled for up to 5 weeks at a time, and maintained proficiency in Microsoft Office Suite
- Adapted and learned to teach multiple classes as the role progressed and contributed to weekly posts/training content
- Maintained understanding of the coaching/training tools and produced impactful training content for salon owners.
- Suggested ideas for improving store operations and increasing profits.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Salon Manager & Trainer
The Lash Lounge
01.2020 - 10.2021
- Utilized Microsoft Office Suite to conceptualize, design, and produce training content in partnership with personnel
- Provided support and guidance to salon owners as a main point of contact for new training materials/resources
- Managed weekly meetings, traveled to other locations to train team members, and contributed to weekly training posts
- Responded to inquiries from salon owners as well as conducted presentations for multiple types of training classes
- Collaborated with training teams while displaying teachability and adaptability in an ever-changing work environment
- Ensured execution of operations to support the customer service commitment while leading/challenging team members
- Provided guidance, advice, direction, and authorization to carry out major plans/procedures consistent with policies
- Reduced employee turnover while increasing sales by providing excellent customer service and training programs.
- Monitored employee performance to ensure quality services were delivered consistently.
- Recruited, hired, evaluated and disciplined service staff members.
- Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Trainer
Amazing Lash Studio
01.2018 - 12.2018
- Continuously coordinated prospective hire interviews to determine highly qualified candidates and fill open positions
- Trained newly hired stylists and provided them with the necessary resources to meet employer and client expectations
- Strategically strengthened existing knowledge regarding techniques and products to stay up to date on industry trends
- Identified/resolved issues in an efficient manner and maintained a welcoming environment to enhance guest experience
- Educated staff members and newly hired associates on products and services to ensure targets were consistently met
- Demonstrated a friendly and professional demeanor while catering to clients' needs through one-on-one consultations
- Provided guidance to stylists by creating training manuals, resources, and materials to aid in professional development
- Conducted needs assessments, identified gaps in skills, and executed training as required to improve staff performance.
Senior Technician
Amazing Lash Studio
08.2017 - 12.2018
Theatrical Makeup Administrative Assistant
Centenary University/Professor Stephen Davis
01.2015 - 12.2017
- Strategically managed wigs, costumes, hair, and makeup for actors, including alterations and equipment maintenance
- Continuously delivered lessons, technique demonstrations, and product education on theatrical makeup to students
- Evaluated student progress, assessed performance, and made changes to curriculum to enhance learning objectives
- Supported student engagements, events, and training along with providing educational support outside of class time
- Visited local markets as needed to identify new makeup trends and developed relationships with local artists/stylists
- Developed coaching tools, taught students on emerging trends in the industry, and created engaging training materials
- Helped students improve their skills and measured the results of training programs to identify needed improvements
- Maintained creativity/problem-solving skills while inventing new ways to accommodate the learning needs of students.
Education
Bachelor of Fine Arts, Fashion Design -
Centenary University
01.2017
Cosmetology & Hair Styling License -
Morris County School of Technology
01.2013
Skills
- Technical Skills
- Microsoft Office Suite
- Windows
- Apple Programs
- Multitasking and Organization
- Active Listening
- Customer Consultation
- Schedule Management
- Product Merchandising
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
Certification
- Make-up & Hair Artistry Certification Course - Present
- Cosmetologist-Hairstylist License - State of New Jersey Board of Cosmetology & Hairstyling - 06/2013 to Present
Continuing Education
- 1,200+ Hours of Summer Classes - Fashion Institute of Technology - 2012
- 150+ Hours & 5 College Credits - Laboratory Institute of Merchandising
References
References available upon request.
Timeline
National Corporate Stylist Trainer
The Lash Lounge
11.2021 - Current
Salon Manager & Trainer
The Lash Lounge
01.2020 - 10.2021
Trainer
Amazing Lash Studio
01.2018 - 12.2018
Senior Technician
Amazing Lash Studio
08.2017 - 12.2018
Theatrical Makeup Administrative Assistant
Centenary University/Professor Stephen Davis
01.2015 - 12.2017
Bachelor of Fine Arts, Fashion Design -
Centenary University
Cosmetology & Hair Styling License -
Morris County School of Technology
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