Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Edbert Cantu

Edbert Cantu

Driver
Killeen,TX

Summary

Dynamic Uber Partner with a proven track record of enhancing customer satisfaction through exceptional service and strong time management. Recognized for maintaining a clean vehicle and a perfect driving record, while demonstrating flexibility and situational awareness. Committed to safety and efficiency, consistently delivering passengers on time and ensuring a comfortable ride experience.

Transportation professional prepared to excel in delivering high-quality service. Adept at navigating city routes and ensuring timely passenger pickups and drop-offs. Team-oriented with focus on collaboration and flexibility to meet changing demands, showcasing strong interpersonal and customer service skills.

Overview

6
6
years of professional experience

Work History

Uber Partner

Uber And Lyft
02.2019 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Increased efficiency with effective route planning and GPS navigation usage.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Delivered passengers to destinations safely and on time.
  • Followed designated routes and schedules while operating vehicles.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Assisted elderly and disabled passengers entering and exiting shuttle.

Education

Ellison High School
Killeen, TX

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness
  • Driving safety
  • Strong navigation
  • Vehicle maintenance
  • Route planning
  • Time management
  • Passenger transportation
  • Vehicle inspection
  • Safe driving
  • Clean driving record
  • Defensive driving
  • Customer service
  • Problem-solving
  • Safety awareness
  • GPS proficiency
  • Dependable and trustworthy
  • Dependable and reliable
  • GPS and route planning
  • Valid Driver's license
  • Traffic laws and regulations

Accomplishments

  • Documented and resolved patient passed out which led to me assisting with cpr and reviving the patient while emergency response team was on there way

Languages

English
Full Professional

Timeline

Uber Partner

Uber And Lyft
02.2019 - Current

Ellison High School

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