Edd Hardeman
Seguin
Summary
Motivated and adaptable professional with a strong track record of delivering results in diverse environments. Committed to fostering growth, building strong relationships, and driving success through innovative problem-solving and effective collaboration. Eager to contribute to organizations where my skills and passion for excellence can make a meaningful impact.
Overview
9
9
years of professional experience
Work History
Virtual Assistant
Solutions of Heart & Mind, PLLC
05.2019 - Current
- Conferred with customers via telephone, chat, and email to provide accurate and timely information, ensuring high-quality customer service
- Managed and directed incoming calls, maintained accurate records in the Electronic Medical Record (EMR) system, and adhered to strict confidentiality protocols
- Scheduled client appointments, verified insurance benefits, and educated clients on Employee Assistance Program (EAP) and behavioral health services, ensuring they fully understood available benefits and resources
- Provide additional administrative support as needed to ensure smooth and efficient operations
Human Resources Assistant
Two Kings Vending, LLC
02.2017 - 02.2019
- Support the Human Resources department by managing administrative tasks
- Maintain employee records, and assisting with recruitment, onboarding, and compliance efforts
- My role involved coordinating communication between employees and management, ensuring a seamless flow of HR processes, and promoting a positive workplace culture
- Coordinate meetings involving current and future contributors and all company partners
Community Engagement
AmeriCorps VISTA
06.2016 - 08.2018
- Worked to build the capacity of local nonprofit organizations by providing essential support in community development and service initiatives
- Researching and developing program strategies, coordinating volunteer efforts, and supporting fundraising and outreach activities
- Strengthen organizational systems, streamline operations, and increase community engagement through collaboration with local stakeholders
Education
B.A. - Communications and General Studies
Lamar University
Beaumont, TX05.2021
A.A. -
Cisco College
Cisco, TX12.2016
Skills
- Customer service
- Calendar management
- Data entry
- Microsoft office
- Meeting scheduling
- File organization
- Event planning
- Spreadsheet management
- Problem-solving
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- HR policies compliance
- New employee onboarding
- Clerical support
Additional Information
References
Gregory Hardaway; hardawaytraining@gmail.com (210) 215-8351 Kendra Lee-Martin;
kendra6303@gmail.com (832) 723-7232
Adrianne House;
ahouse@mysafb.org (210) 632-1630
Timeline
Virtual Assistant
Solutions of Heart & Mind, PLLC
05.2019 - Current
Human Resources Assistant
Two Kings Vending, LLC
02.2017 - 02.2019
Community Engagement
AmeriCorps VISTA
06.2016 - 08.2018
B.A. - Communications and General Studies
Lamar University
A.A. -
Cisco College
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