Edda Phillips
Castle Rock,CO
Summary
Dynamic leader with a proven track record at Douglas-Elbert Music Teachers Association, driving digital transformation and enhancing operational efficiency. Expert in data visualization and strategic thinking, I implemented tools that reduced manual tasks by 80%, while fostering collaboration and stakeholder engagement through effective communication and change management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
President
Douglas-Elbert Music Teachers Association
Parker, USA
01.2022 - 01.2024
- Led digital transformation by gathering organizational pain points, identifying process inefficiencies, and implementing digital tools such as Google Workspace, online registration/payment platforms, and a custom-built Excel database system that linked student registrations with scheduling, room assignments, and adjudication results – reducing manual tasks and errors by an estimated 80%.
- Defined and documented new operational workflows and business rules, improving transparency and reducing error-prone practices through a comprehensive member handbook, redesigned bylaws, and renegotiated contracts.
- Designed and launched a new website to improve stakeholder (teacher/student/parent) engagement; created comprehensive process documentation including a digital handbook and email SOPs.
- Facilitated stakeholder buy-in through data-driven presentations; used historical budget analytics to develop and implement a sustainable pricing model.
- Navigated organizational change by resolving interpersonal conflicts and clarifying roles and responsibilities, demonstrating core change management competencies.
Owner / Instructor
Edda’s Piano Studio
Castle Rock, USA
01.2008 - 01.2024
- Built and managed a private music education business involving more than 100+ students, overseeing operations, budgeting, client relations, and curriculum delivery.
- Developed scheduling, billing, and student tracking systems to improve operational efficiency and service quality.
- Maintained long-term client relationships through empathetic communication and personalized instruction.
Mathematics Teacher
North Star Academy
Bluffdale, USA
01.2006 - 01.2007
- Created engaging lessons and math enrichment programs to promote logical thinking, collaboration, and student-led problem solving.
Education
Master of Business Administration - Data Analytics
University of Colorado At Denver
12.2025
Bachelor of Science - Mathematics Education, Music
Brigham Young University
Provo, UT04.2006
Skills
- Python (NumPy, Pandas, Seaborn)
- Tableau (dashboards, KPIs, data storytelling)
- Microsoft Excel (VLOOKUP, pivot tables, formulas)
- SQL (beginner)
- Data visualization & reporting
- Statistical Modeling
- Linear & Logistical Regression
- Optimization/Mathematical Modeling
- Prescriptive Analytics
- Forecasting
- Strategic thinking
- Process improvement
- Team leadership
- Cross-functional collaboration
- Change management
- Organizational agility
- Project coordination
- Task presentation
- Creative problem-solving
- Detail-oriented documentation
- Teaching
- Training
- User support
- Customer-focused mindset
- Time management
- Organization
- Business process modeling
Certification
Operations Research: Models and Applications (I) (II), Coursera, 05/25
- Learned linear, integer, and nonlinear programming for optimization in business scenarios.
Lean Foundations, LinkedIn Learning & Jack Welch Management Institute Certificate, 03/25
- Applied lean frameworks to identify inefficiencies and reduce waste in operational workflows.
Quality Management Foundations, LinkedIn Learning & Jack Welch Management Institute, 03/25
- Built competency in quality improvement tools and service metrics.
PwC US Management Consulting Job Simulation, Forage Certificate, 09/24
- Simulated M&A transaction diligence: built synergy model, created exec-ready slide decks, and communicated results.
Projects
Meals on Wheels Route Optimization Project, 05/25
- Collaborated with nonprofit to improve volunteer retention by optimizing delivery routes using multi-objective linear programming. Delivered findings through an executive summary and stakeholder-facing PowerPoint with visuals and model demonstrations.
Denver Airbnb Performance Analysis, 12/24
- Used Random Forest modeling to predict Superhost status with 80%+ accuracy. Developed interactive dashboards and prototype chatbot to provide improvement suggestions. Presented findings via executive summary, PowerPoint visuals, and Python code walkthroughs.
Denver International Airport Concession Revenue Analysis Post-COVID, 03/24
- Analyzed revenue drivers post-COVID using regression models to model sales recovery. Presented data-driven recommendations to stakeholders through executive slides, performance charts, and a structured business case summary.
Coursework
- Prescriptive Analytics with Optimization
- Operations Management
- Information Systems Strategy
- Financial Management
- Evaluative Analytics
Timeline
President
Douglas-Elbert Music Teachers Association
01.2022 - 01.2024
Owner / Instructor
Edda’s Piano Studio
01.2008 - 01.2024
Mathematics Teacher
North Star Academy
01.2006 - 01.2007
Master of Business Administration - Data Analytics
University of Colorado At Denver
Bachelor of Science - Mathematics Education, Music
Brigham Young University
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