
An avid member of a team and always looking for ways to help. I value helping others and selflessly serving others who entrust me with their services. I am an army veteran who has previously worked as an X-ray tech. Working in healthcare has provided me with skills that make me a highly interpersonal, relatable, and caring of other Completed a 10 month internship providing fivestar healthcare to patients in a diverse and challenging environment. Developed and implemented successful customer care protocols in accordance with the latest standards.
Proven success in planning and executing promotional events for a variety of clients
Exceptional communication, organization, and problemsolving skills
Expertise in creating comprehensive marketing plans, advertising campaigns, and event budgets
Solid track record of developing and maintaining strong relationships with clients, vendors, and stakeholders
Experienced in producing highquality promotional materials, such as flyers, banners, and videos
Proficient in managing multiple tasks simultaneously while meeting tight deadlines
Highly adept in coordinating with vendors to ensure smooth event execution
Demonstrated ability to effectively lead and motivate crossfunctional teams
Processed customer payments quickly and accurately in a highvolume retail environment
Greeted customers in a friendly and professional manner, providing excellent customer service
Maintained constant awareness of store activity to identify and address security risks and theft
Balanced cash register drawers at the end of each shift
Assisted customers with returns, refunds, and resolving customer service issues
Answered customer inquiries and provided information on promotions and store policies
Assisted store management in merchandising and restocking shelves
Developed and implemented social media campaigns to increase brand visibility and brand loyalty
Managed social media accounts and monitored customer responses to ensure customer satisfaction
Created and edited content for social media accounts, including images, videos, and text
Researched and reported on social media trends and best practices to maximize reach and engagement
Monitored competitor activity and identified opportunities for improvement
Responded to customer inquiries and complaints in a timely manner
Analyzed social media analytics and provided weekly reports on performance and engagement
Utilized tools such as Hootsuite and Sprout Social to manage multiple accounts simultaneously
Collaborated with other departments, such as marketing and customer service, to ensure smooth communication and customer satisfaction