Ed’Dasia Collins
Pensacola,FL
Summary
Adept at multitasking and maintaining cleanliness, I excelled as a Fast Food Team Member at OHM Concessions Group, ensuring peak-hour efficiency and high customer satisfaction. My skills in organization and time management, coupled with a knack for resolving complaints and enhancing team performance, underscore my commitment to excellence in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Fast Food Team Member
OHM Concessions Group
05.2023 - 09.2024
- Performed shift change tasks each day to keep store neat and running smoothly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted in employee training, leading new team members through orientation processes, demonstrating tasks, and offering constructive feedback on performance improvement opportunities.
Education
Phlebotomy
Pensacola State College
Pensacola, FLDiploma -
Booker T Washington
Pensacola, FL05.2024
Skills
- Cleanliness
- Order Taking
- Organization
- Time Management
- Attention to Detail
Timeline
Fast Food Team Member
OHM Concessions Group
05.2023 - 09.2024
Phlebotomy
Pensacola State College
Diploma -
Booker T Washington