Summary
Overview
Work History
Education
Skills
Timeline
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Eddelin Mathews

Tacoma,Washington

Summary

I've been needing a job that pays well with good benefits, im willing to work when i am needed. I am hard working, responsible, assertive and reliable. I am always open to constructive criticism, i don't mind taking advice from others if i need to either improve or change the way i do things. I don't complain when i am told to do something and i will help to my best ability, if i am needed.

Overview

3
3
years of professional experience

Work History

Sales Advisor

Best Buy
08.2023 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Responded to in-person and telephone requests for information about company offerings.
  • Scheduled appointments and managed master calendar.
  • Trained and mentored new sales representatives.
  • Help customers when needed
  • Offer memberships to customers for increase in store numbers
  • Return products customers bought at customer service
  • Assemble go backs on a cart for sales floor advisors
  • Restock snacks in front lanes
  • Bring customers products outside to them if they chose to do a curbside pickup
  • Help customers apply for a Best Buy credit card if they're interested
  • Notify security if a customer comes into store acting suspicious
  • Make warranty exchanges for best buy plus or total members

CDC Ambassador

Value Village
11.2020 - 06.2023
  • Maintained accurate and complete records to document program activities and outcomes.
  • Accepted donations from customers
  • Stacked merchandise onto carts
  • Drove a forklift to move around heavy carts and Bails of clothes
  • Emptied trash from production team
  • Carry heavy furniture either out or into customers vehicles
  • Weighed carts of merchandise and documented the results
  • Kept warehouse clean until end of the day
  • Trained new employees
  • Would downstack clothing bags or miscellaneous items when needed
  • Promoted available resources and connected individuals with services.
  • Wrote down how much furniture was donated during the day
  • Clean bathrooms and breakroom
  • Pick up any trash that was in the back area of store

Floor Staff Member

Galaxy Theaters
02.2022 - 05.2023
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Served food in concessions and drinks
  • Walk around to each theater after shows to wipe down seats and sweep floors
  • Scan tickets and direct customers which way their auditorium was
  • Seat large numbered theaters to make sure everyone found their correct seats and that their are no seating issues
  • Walk to each side of theaters and make sure hallways are clean
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Wash dishes at closing time
  • Restock kitchen and snacks in front of concessions
  • Greet customers when they walk in
  • Do constant theater checks to make sure nobody is being disruptive to other customers
  • Escort Customers who are causing problems in auditoriums or hallways

Education

High School Diploma -

Silas High School
Tacoma, WA
06.2020

Skills

  • Relationship Building
  • Customer Relations
  • Performance Improvement
  • Strategic Planning
  • Staff Training
  • Process Improvement
  • Customer Service Experience
  • Able to lift 50lbs or higher
  • Diligent attitude

Timeline

Sales Advisor

Best Buy
08.2023 - Current

Floor Staff Member

Galaxy Theaters
02.2022 - 05.2023

CDC Ambassador

Value Village
11.2020 - 06.2023

High School Diploma -

Silas High School

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Eddelin Mathews