Edder Mondragon
Duncanville
Summary
Dynamic service professional with a strong work ethic and a clean driving record, recognized for enhancing guest satisfaction at Park Place Mercedes. Proven expertise in vehicle handling and problem-solving, complemented by effective team collaboration and safety compliance. Committed to delivering exceptional service in fast-paced environments while maintaining high operational standards.
Offering friendly and diligent approach to maintaining clean and organized environment, eager to learn and develop within industry. Delivers strong understanding of customer service and attention to detail, ensuring satisfaction and efficiency
Offering friendly and diligent approach to maintaining clean and organized environment, eager to learn and develop within industry. Delivers strong understanding of customer service and attention to detail, ensuring satisfaction and efficiency
Overview
2
2
years of professional experience
Work History
Service Valet
Park Place Mercedes
02.2025 - Current
- Provided exceptional customer service by greeting and assisting clients with vehicle needs.
- Managed vehicle parking and retrieval efficiently to optimize workflow in busy service areas.
- Operated dealership software for tracking vehicle status and coordinating services effectively.
- Conducted routine inspections of parked vehicles to ensure cleanliness and readiness for client delivery.
- Adapted quickly to changing priorities in a fast-paced environment while maintaining high service standards.
- Elevated guest satisfaction by addressing inquiries or concerns with prompt attention and a courteous demeanor.
- Resolved potential conflicts or issues by employing effective problem-solving techniques and leveraging strong interpersonal skills when interacting with guests.
Construction Worker
J&H Construction
06.2023 - 09.2024
- Operated hand and power tools safely to complete construction tasks efficiently.
- Monitored inventory levels of materials and reported shortages to supervisors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Collaborated with team members to maintain a clean and organized work environment.
- Followed safety protocols and guidelines to minimize risks on-site.
Service Valet
Waxahachie Ford
04.2023 - 08.2023
- Maintained organized parking areas, ensuring easy access for clients and service staff alike.
- Assisted in training new valets on operational procedures and customer engagement techniques.
Education
Associate of Arts - Business
Dallas College
Dallas, TX08-2024
High School Diploma -
Duncanville High School
Duncanville, TX05-2022
Skills
- Strong work ethic
- Vehicle handling expertise
- Reliability and punctuality
- Clean driving record
- Basic automotive maintenance
- Problem-solving
- Team collaboration
- Professional appearance
- Customer service
- Safety compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Valet
Park Place Mercedes
02.2025 - Current
Construction Worker
J&H Construction
06.2023 - 09.2024
Service Valet
Waxahachie Ford
04.2023 - 08.2023
Associate of Arts - Business
Dallas College
High School Diploma -
Duncanville High School
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