A hardworking and passionate job seeker with solid organizational skills eager to secure an entry-level customer service position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Chicago Public Schools
- 06.2023
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Exercised leadership capabilities by successfully motivating and inspiring others.
I am skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Employee
Bon Ton-Carson's Department Store
09.2017 - 07.2020
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
I greet customers entering the store and respond quickly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Operated cash register for cash, check, and credit card transactions with utmost accuracy and reliability.
Education
Masters Degree in School Counseling -
Chicago State University
05.2002
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Roosevelt University
05.1989
Skills
Verbal Communication
Analytical Thinking
Attention to Detail
Friendly, Positive Attitude
Skills
Provide Counseling Services, Leading group and individual counseling sessions, Working with families, Liaising with other mental health professionals, Maintaining confidential records, Great listening skills, Very organized, Provided a positive customer experience with fair, friendly, and courteous service, Resolved customer issues and answered questions.
Special Education Classroom Assistant at City of Chicago/Chicago Public SchoolsSpecial Education Classroom Assistant at City of Chicago/Chicago Public Schools