Eddie Ackerman
Chattanooga,TN
Summary
Business-minded Senior Sales Representative with aptitude for departmental leadership. Exemplary strategy development and client service skills. Offering 30 years of experience in expanding networks through Sales acumen and Professional expertise. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
- Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
33
33
years of professional experience
Work History
Account Executive/Carrier Sales Representative
GlobalTranz INC
Chattanooga, TN
10.2021 - 07.2022
- Functioned as liaison between freight companies and shippers
- Negotiated rates based on current market trends
- Entered shipment details into database.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
- Maintained and updated systems to drive communication with internal and external customers.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Evaluated incoming pick-up and delivery requests to determine driver assignments.
- Tracked shipments from pickup to delivery, communicating accurate load information with carrier.
- Negotiated and closed deals with minimal oversight.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Utilized investigative sales techniques to develop carrier capacity.
- Negotiated rates with carriers and communicated details to sales team
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Automotive Internet Sales Floor Consultant
Mtn View Auto Group
Chattanooga, TN
01.2018 - 10.2021
- Maintained up-to-date database of sales contacts and customer information
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects
- Managed sales negotiations and financing options
- Scheduled automotive deliveries with vendors and customers
- Consistently exceeded quotas by pursuing and closing sales
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Maintained up-to-date database of sales contacts and customer information.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Automotive Sales Consultant
Marshal Mize Ford
Chattanooga, TN
06.2011 - 01.2018
- Collaborated with prospective customers over phone and email to schedule sales appointments
- Followed up with customers to build long-term relationships and successful referrals
- Displayed vehicle features and took customers on test drives in local area
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects
- Managed sales negotiations and financing options.
- Showcased vehicle features and took customers on test drives in local area.
- Consistently exceeded quotas by pursuing and closing sales.
President of Operations
Landscape and Design
Chattanooga, TN
01.1990 - 06.2011
- Delegated tasks to landscaping crews and supervised completion
- Reviewed blueprints and job specifications to determine labor and equipment needed
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage
- Met with clients to discuss landscaping project process and deliver details regarding completion and proper plant care.
- Represented company interests before federal agencies, city representatives and regulatory entities.
- Integrated marketing and sales strategies with business development and operational leadership plans.
- Developed and managed brand identity in new market launches.
- Reduced costs and optimized revenue by executing contract bidding and procurement processes.
- Hired and managed employees to maximize productivity while training staff on best practices and protocol.
- Coordinated work across departments to keep teams on track with company goals.
- Kept personal relationships with clients through frequent visits.
- Invented marketing strategies based on field research and presented to general managers.
- Leveraged contacts and networking to increase client portfolio and conversions.
- Maintained open communication with leadership to facilitate business development.
- Educated customers on product features and technical details to highlight benefits.
- Utilized upselling techniques to maximize revenue.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Conducted customer needs analysis to deliver relevant products or services.
- Negotiated prices and set up contracts to finalize sales agreements.
- Organized sale calls with customers and vendors.
- Contacted new and existing customers to discuss how needs could be met through specific products and services.
- Generated sales by prospecting, negotiating contracts and closing.
- Visited customer locations and represented company at industry events to demonstrate products.
- Closed product sales to increase revenue and build client loyalty.
Education
Associate of Applied Science - Electrical Engineering Technology
05.2010
Bachelor of Science - Environmental Science/Geology
01.1995
Skills
- Conflict Resolution
- Problem-Solving
- Verbal and Written Communication
- Supply Chain Operations
- Shipping and Receiving
- Customer Service
- Decision Making
- Problem Solving
- Work Delegation and Tracking
- Diligence
- Technical Data Provisioning and Analysis
- Service Agreement Coordination
- Business Relationship Development
- Cost Reduction
- Results Documentation
- Schedule Coordination
- Transportation Management
- Administration and Bookkeeping
- Asset Allocation
- Team Building
- Lead Generation
- Promotional Planning
- Post-Sales Support
- Transportation and Supply Knowledge
- Sales Closing
- B2B and B2C Sales
- Inside and Outside Sales
- Territory Sales
- Team Management
- People Skills
- Data Management
- Microsoft Office
- Basic Math
- Critical Thinking
- Active Listening
- Organizational Skills
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Computer Skills
- Supervision & Leadership
- Good Work Ethic
- Problem Resolution
- Customer Needs Assessment
- Relationship Building
- Product and Service Knowledge
Timeline
Account Executive/Carrier Sales Representative - GlobalTranz INC
10.2021 - 07.2022
Automotive Internet Sales Floor Consultant - Mtn View Auto Group
01.2018 - 10.2021
Automotive Sales Consultant - Marshal Mize Ford
06.2011 - 01.2018
President of Operations - Landscape and Design
01.1990 - 06.2011
Chattanooga State Community College - Associate of Applied Science, Electrical Engineering Technology
The University of Tennessee - Bachelor of Science, Environmental Science/Geology
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