EDDIE ALLEN
L
Palatka,FL
Summary
Professional retail leader with significant experience in overseeing store operations and driving sales growth. Proven track record in team collaboration, adapting to changing needs, and consistently achieving goals. Skilled in inventory management, customer service, and staff development. Respected for reliability, leadership, and strategic problem-solving.
Overview
18
18
years of professional experience
Work History
Store Leader
ABC Fine Wine & Spirits
09.2022 - Current
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels in store.
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
Assistant Team Leader
ABC Fine Wine & Spirits
01.2017 - 08.2022
- Implementing new sales tactics to increase overall store performance
- Training & Managing new employees
Business Promoter & Supervising Sales Representative
National Agents Alliance
01.2015 - 01.2018
- Sales representative and Broker for multiple providers to help clients choose appropriate products
- Educate and mentor Sales Agents to improve product knowledge.
- Interview new candidates for open positions.
Zip System Crew Chief
Innovative Construction Group
01.2016 - 01.2017
- Responsible for Training New Employees on Zip System Fundamentals
- Managing A Team of 4-5 employees participating in the construction of new homes
Supervising Agent & Sales Representative
American Income Life
01.2013 - 01.2015
- Sales representative charged with servicing accounts in addition to partnering with management to execute strategic initiatives to promote sales growth.
- Educated and mentored Sales Agents to improve product knowledge.
- Interviewing new candidates for open positions.
Business Management Position & Customer Service Representative
Regina's Taylor-Made Catering
01.2008 - 2013
- Directed general restaurant & catering operations, monitoring food quality and staffing requirements to ensure a positive experience for every client.
- Active in hiring and training process.
- Responsible for organization of the owner's vision, and ensuring the improvement of business continuity
Promotions Manager & Business Operations Consultant
Influential Entertainment
01.2011 - 01.2013
- Department manager recruited to partner with Finance, Supply Chain, to enhance customer relations.
- Actively involved in training and development of a team of 20 to 30 employees.
- Evaluation and implementation throughout the company, including organization, and promotional tactics
Education
Bachelor of Science - Information Systems (Cyber Security)
Strayer University
Orlando, FLInsurance License - life, health, and annuities
Florida 215
Skills
- Business growth strategy
- Strategic Planning/Analysis
- Customer Service
- Store operations
- Team management
- Employee engagement
- Customer service
- Performance assessment
- Supply ordering
- Leading staff meetings
- Employee scheduling
- Inventory management
- Staff supervision
- Employee management
- Payroll management
- Team development
Timeline
Store Leader
ABC Fine Wine & Spirits
09.2022 - Current
Assistant Team Leader
ABC Fine Wine & Spirits
01.2017 - 08.2022
Zip System Crew Chief
Innovative Construction Group
01.2016 - 01.2017
Business Promoter & Supervising Sales Representative
National Agents Alliance
01.2015 - 01.2018
Supervising Agent & Sales Representative
American Income Life
01.2013 - 01.2015
Promotions Manager & Business Operations Consultant
Influential Entertainment
01.2011 - 01.2013
Business Management Position & Customer Service Representative
Regina's Taylor-Made Catering
01.2008 - 2013
Insurance License - life, health, and annuities
Florida 215
Bachelor of Science - Information Systems (Cyber Security)
Strayer University
Awards
American Income Life (Henderson Agency) Award Winner for Sales, I-Tech Program Participant, Active Insurance Agent and ACA Professional, Community Service with Non-Profit Organizations, Strayer University Cum Laude Graduate
KEY SKILLS ASSESSMENT
- STRATEGIC PERFORMANCE – Develop and implement strategic and tactical sales and marketing avenues to aggressively develop major accounts.
- BUSINESS MANAGEMENT – Committed to training internal teams through the exchange of knowledge, experience, and goal sharing to optimize strategies and drive sales.
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