Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eddie Beasley

Crystal Lake,IL

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

13
13
years of professional experience

Work History

Project Manager

Enerlight, Inc
01.2017 - Current
  • Plan, design, and schedule phases for large projects.
  • Monitor project performance to identify areas of improvement and make adjustments.
  • Coordinate with cross-functional teams to resolve project issues and mitigate risks.
  • Achievproject deadlines by coordinating with contractors to manage performance.
  • Install, maintain, modify and repair different electrical lighting systems
  • Meet project deadlines without sacrificing build quality or workplace safety.
  • Provide detailed project status updates to stakeholders and executive management.
  • Identify plans and resources required to meet project goals and objectives.
  • Develope and initiate projects, manage costs, and monitor performance.
  • Consistently meet deliverables according to deadlines.
  • Develope and implement strategic project plans to meet business objectives.
  • Prepare and submit project invoices for review and approval.
  • Monitor project progress, identifu risks and take corrective action as needed.
  • Maintain open communication by presenting regular updates on project status to customers.
  • Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Financial Analyst

Zurich North America
01.2016 - 01.2017
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Performed complex financial and budget analyses to determine requirements and justify requested funding.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Collected data from other divisions to support quarterly forecasts.
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.
  • Made journal entries for payments created through Zurich's CPC process.
  • Reconciled reinsurance related activity, identified issues and implemented resolution strategies

Senior Product Support Specialist

Paylocity
01.2014 - 01.2016
  • Performed troubleshooting and tested customer issues via phone, email and remote assistance software.
  • Identified, triaged and escalated issues to internal personnel along with clear outline of problems and technical detail.
  • Managed and prioritized multiple projects simultaneously, worked independently and drove results.
  • Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
  • Delivered feedback on troubleshooting guides and contributed to continuous improvement of issue resolution and support processes.
  • Executed product solution demonstrations with internal and external users during new releases and troubleshooting calls.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Developed and implemented training programs.

President

All American Distribution
01.2014 - 01.2016
  • Owned and operated an electrical components distribution business
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Reduced operational costs through strategic cost management initiatives.
  • Managed financial, operational and human resources to optimize business performance.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Developed innovative sales and marketing strategies to facilitate business expansion.

Senior Support Specialist

Intuit
01.2011 - 01.2014
  • Increased customer satisfaction ratings to 95%.
  • Developed and implemented training initiatives for new hires.
  • Analyzed and developed service goals for in-bound call center.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Tracked KPIs and created continuous improvement plans.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Resolved calls related to fraudulent payroll activities.
  • Monitored risk management performance to identify potential issues.

Education

Bachelor of Science - Business Management

DeVry University
Downers Grove, IL
05.2008

Skills

  • Systems Installation, Configuration and Upgrading
  • Contract Development
  • Advanced Understanding of Microsoft Office
  • Cross-Functional Collaboration
  • Financial Analysts
  • Project Scope Analysis
  • Account Development and Networking
  • Strategic Account Development

Timeline

Project Manager

Enerlight, Inc
01.2017 - Current

Financial Analyst

Zurich North America
01.2016 - 01.2017

Senior Product Support Specialist

Paylocity
01.2014 - 01.2016

President

All American Distribution
01.2014 - 01.2016

Senior Support Specialist

Intuit
01.2011 - 01.2014

Bachelor of Science - Business Management

DeVry University

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Eddie Beasley