Eddie Brown

• Manged 10 locations, including 8 dealerships, 1 RV, 1 Stand-alone Used Car Super Center, And 1 bodyshop
• Worked directly with each General manager to maximize volume, gross and Net profit by focusing on company benchmarks and policies
• Established benchmarks for sales and service, guest satisfaction standards, and streamlined traffic management processes to create customer satisfaction and transparency buying experience
• Developed and executed successful business plans that resulted in improved market share and profitability within the region
• Implemented strategic monthly reviews and forecasting processes each year, Held weekly asset meetings with the GM and dept heads at each location.
• Assumed responsibility for managing the entire company's 17 stores used inventories averaged over 40 million in inventory and wholesale operations resulting in over 2 million in Net income year
• Developed company-wide used vehicle policies and recon process, implemented a 45 day turn on used cars
• Managed HYUNDAI HDAA accounts for the Ft Smith/NWA region, Managed each location Advertising budgets to maximize CO-OP dollars and ROI
• Achievements: Achieved record-breaking results in vehicle retail sales volume, retail sales gross, fixed operations gross, RO count, F&I gross, PVR, wholesale profit, and net profit income, setting unprecedented standards in CSI with the OEM and achieving the lowest turnover in the company's 20-year history
• Transformed a $1.2 million net loss into over $68 million in net income during my tenure.

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• Orchestrated the launch of a new location, overseeing all aspects from construction to departmental setup
• Implemented and enforced sales and service policies
• Managed traffic processes, store-wide advertising, and the store's website
• Conducted weekly asset meetings, optimizing communication among department heads
• Directed vehicle purchases and oversaw auction wholesale units
• Achievements: Exceeded Honda sales goal by over 200% during my tenure and achieved the top position in Customer Satisfaction Index (CSI) for the region on four occasions.

• Conducted weekly asset meetings with department heads and accounting staff, fostering effective communication, and participated in MOR review meetings with the regional team to analyze departmental performance
• Conducted weekly training and staff meetings, hiring and training all sales managers and finance producers
• Participated in Advertising meetings, overseeing and approving all used vehicle purchases
• Achievements: Boosted new car volume by over 125% while increasing market share, propelling the store to a top 5 Ford position in retail sales for the DFW market, while maintaining high CSI standards
• Elevated used vehicle sales by over 40%, increased PRU by over $1800, and raised wholesale gross by 500k from the previous year
• Secured a Top 5 award for the F&I Department in the Berkshire Hathaway company
• Led the store to achieve a net income of $3.4 million, a significant increase from the previous year's $1.2 million.
• Presidents award winner

• Recruited, trained, and motivated staff daily, creating a high-performance team
• Successfully managed daily transactions for both new and used deals
• Achievements: Achieved a remarkable 56% increase in new car volume, elevating gross PRU from $2400 to over $3000 during my tenure
• Assumed leadership of the used car department within two months, driving a 45% increase in used volume and elevating PRU from $2800 to over $3300 per copy
• Achieved a positive average wholesale gross of $30k, skillfully managing used car pricing and leveraging tools like vAuto for competitive market positioning
• Participated in all weekly managers' meetings and sales staff meetings.

• Managed both New and Used Sales Departments, overseeing operations during my tenure
• Recruited, trained, and conducted bi-weekly sales meetings for the entire sales staff
• Actively participated in daily car deals alongside the sales staff
• Elevated new car department performance, increasing market share and monthly volume from an average of 145 to over 200 units, setting a record of 340 new units sold in a single month (excluding fleet sales)
• Achievements: Assumed responsibility for used vehicle purchases and Wholesale in 2014, successfully managing an inventory exceeding $8.5 million and maintaining a 35-day supply
• Elevated used volume from 180 units to over 225 units monthly, concurrently increasing PRU from $2600 to an impressive over $3300
• Achieved a wholesale gross profit exceeding $1 million annually, securing a top 5 store ranking in the Berkshire Hathaway Texas region.
• Presidents award winner
• Awarded Top Desk manager in the BHA Texas region 2015, also was a top 5 desk manager in 2013 and 2014

• Transformed the used car department as Director, increasing sales from an 80-unit average to over 140 units and boosting PRU from $2200 to over $3000
• Elevated the store from bottom quartile to a top 5 used vehicle department in the Texas region, aligning with Van Tuyl benchmarks within the first year
• Achieved a wholesale gross profit of over 300k, marking a significant turnaround from the prior year's loss of over 100k
• Promoted to General Sales Manager (GSM) in 2010, overseeing all sales personnel and daily departmental operations
• Spearheaded the creation of a successful BDC, earning recognition as a top 10 internet department in the Van Tuyl company, while also achieving a 50% increase in new car retail sales during my GSM tenure
• Additionally, secured top 10 company-wide F&I awards twice and received the President's award from Ford Motor Company
• Invited to and successfully completed the Van Tuyl dealer academy in 2013, earning a degree.
• Presidents award winner

• Led the used car department, providing daily training for sales managers and staff
• Managed the UVI process, collaborating with the service director for a fast time to frontline
• Oversaw pricing and merchandising, serving as a pilot store for Sonic Automotive Vauto tool and achieving increased retail sales and gross
• Recognized as a Top CPO dealer for the DFW Group, achieving top quartile rankings in sales, gross, and wholesale gross for the Sonic Automotive Group used car department during my tenure
• Regularly attended weekly asset meetings and participated in various Sonic Automotive management, sales, and CSI-related training.

• Established departmental performance goals and provided feedback for underperforming areas
• Elevated retail sales and gross by aligning staff performance with company benchmarks
• Instituted daily trade walks to inspire and engage the team, resulting in increased volume and gross
• Established a Certified Pre-Owned (CPO) process to enhance overall store performance
• Additionally, devised and implemented a unique UVI process, including the hiring and training of a recon manager, achieving a time-to-lot under 2 days
• Participated in multiple Van Tuyl (VT) management and sales training classes.

• Elevated used car sales from 60 to over 150 units per month within the first year as Sales Manager
• Established and led a successful used car internet team, contributing to overall sales growth
• Took charge of the department in 2004 and set store records for annual volume and monthly retail sales (385 units)
• Achieved a top 5 ranking department award at Sonic Automotive three times during tenure
• Recognized as the top Certified Pre-Owned (CPO) dealer of the year with GM.