Eddie Brown
Burlington
Summary
Detail-oriented Systems Analyst and SAP Technology Consultant with hands-on experience in digital transformation, ERP implementations, and healthcare systems. Skilled in process modeling, requirement analysis, testing, and reporting. Experienced in providing compassionate care as a Direct Support Professional and Home Health Aide. Strong problem-solving, technical, and organizational skills, with a proven ability to manage complex projects and deliver results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Brain Injury Bancroft
Cherry Hill
01.2023 - Current
- Provide care and support for individuals with traumatic and acquired brain injuries.
- Assist with ADLs, medication reminders, mobility, hygiene, and personal support.
- Use CPI strategies to de-escalate situations and maintain safety.
- Support community outings, therapeutic activities, and independence goals.
- Document behaviors, activities, medical updates, and progress notes accurately.
- Collaborate with nurses, therapists, and clinical teams daily.
Systems Analyst
IBM Skill Network
12.2025 - 2025
- Analyzed legacy POS and e-commerce systems to identify performance gaps and integration issues.
- Documented business and functional requirements for a cloud-based unified commerce platform.
- Developed process models, system diagrams, and requirement traceability matrices.
- Collaborated with stakeholders to prioritize requirements and define success metrics.
- Supported test planning, UAT scenarios, and release readiness documentation.
SAP S/4HANA: From ABAP to Cloud-Ready Applications
Board Infinity
12.2025 - 2025
- Developed cloud-ready Fiori application for inventory management using SAP S/4HANA and UI5.
- Implemented ABAP logic for backend data retrieval and HANA database integration.
- Created functional specifications, flow diagrams, and user manuals for stakeholders.
- Assisted in migration of legacy data to HANA using data services and LSMW techniques.
SAP Technology Consultant Professional Certificate
SAP University Alliances
12.2025 - 2025
- Conducted requirements analysis for a fictional company to identify business and technical needs.
- Designed a Customer Journey Roadmap covering stakeholders, process pain points, digital opportunities, and KPIs.
- Created Technical Solution Design and Test Plan including scenarios, scripts, acceptance criteria, and defect tracking.
- Completed Go/No-Go Decision Matrix evaluating risks, mitigations, dependencies, and cutover readiness.
- Delivered Post-Implementation Review and Customer Handover Deck to support system adoption.
Homemaker-Home Health Aide Trainee
Sunlight Care
Cherry Hill
12.2025 - 2025
- Assisted clients with daily living activities including bathing, dressing, toileting, and grooming.
- Supported safe mobility, transfers, and positioning to prevent falls and injuries.
- Prepared light meals and assisted with feeding following dietary guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Followed care plans and agency policies to ensure high-quality patient care.
- Maintained a clean, safe, and organized living environment.
- Demonstrated professionalism, empathy, and respect for client dignity and privacy.
Shipper / Shipping Clerk
Generation Brands
Burlington
04.2015 - 09.2019
- Loaded pallets onto correct carriers; verified trailer manifests.
- Completed truck manifests, order-complete labels, and office copies accurately.
- Ensured pallets were staged correctly and marked with proper door numbers.
- Inspected trailers, docks, and flow of shipping operations.
- Directed personnel and traffic on the shipping dock.
- Ensured pallets were wrapped, stacked, and ready for transport.
Cross-Dock Forklift Operator
BJ’s Wholesale Distribution
Burlington
09.2013 - 04.2015
- Loaded/unloaded freight and moved materials using forklifts.
- Used RF scanner for product verification.
- Maintained organized staging areas in high-volume cross-dock operations.
- Completed load transfers by forklift or manually.
- Demonstrated strong communication and problem-solving skills.
- Followed safety protocols; worked overtime as needed.
Material Handler II
Simon & Schuster
Delran
09.2008 - 09.2013
- Palletized cartons, shrink-wrapped pallets, and staged for shipment.
- Operated pallet jacks, electric jacks, cherry pickers, forklifts, and wrap machines.
- Picked orders using RF devices and ensured correct shipping labels.
- Maintained accurate documentation, cleanliness, and adherence to policies.
- Demonstrated excellent time management, detail orientation, and reliability.
- Worked under pressure and stayed overtime (voluntary & mandatory).
Education
Bachelor Degree of Administration (BBA) - Management
Strayer University
Willingboro, NJ09.2014
High School Diploma -
Burlington County Institute of Technology (BCIT)
Westampton, NJ09.2008
Skills
- SAP S/4HANA Implementation
- SAP Fiori/UI5 Development
- ABAP Programming
- ERP Process Optimization
- Master Data Management
- Test Planning & UAT
- Requirement Analysis & Traceability
- Business Process Modeling
- Technical Solution Design
- Post-Implementation Review
- Data Mapping & KPI Reporting
- Excel & SAP Analytics
- ADL Assistance & Patient Care
- CPI – Crisis Prevention Intervention
- Forklift & Warehouse Operations
- Shipping & Inventory Management
- Microsoft Office
- Data Migration (LSMW, Data Services)
- Cloud Platforms & SaaS Applications
Certification
- Direct Support Professional- DSP-1, NADSP, 06/02/25
- CPR & First Aid
- Homemaker-Home Health Aide, Sunlight Care, 12/12/25
- IBM System Analyst, IBM Skill Network, 12/19/25
- SAP Technology Consultant Professional Certificate, SAP University Alliances, 12/09/25
- SAP S/4HANA: From ABAP to Cloud-Ready Applications, Board Infinity, 12/15/25
Timeline
Systems Analyst
IBM Skill Network
12.2025 - 2025
SAP S/4HANA: From ABAP to Cloud-Ready Applications
Board Infinity
12.2025 - 2025
SAP Technology Consultant Professional Certificate
SAP University Alliances
12.2025 - 2025
Homemaker-Home Health Aide Trainee
Sunlight Care
12.2025 - 2025
Direct Support Professional
Brain Injury Bancroft
01.2023 - Current
Shipper / Shipping Clerk
Generation Brands
04.2015 - 09.2019
Cross-Dock Forklift Operator
BJ’s Wholesale Distribution
09.2013 - 04.2015
Material Handler II
Simon & Schuster
09.2008 - 09.2013
Bachelor Degree of Administration (BBA) - Management
Strayer University
High School Diploma -
Burlington County Institute of Technology (BCIT)