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Dynamic Multi-Unit Operation Manager at Allstate Insurance Co, recognized for enhancing operational efficiency and driving sales growth. Expert in staff development and performance monitoring, I successfully turned around underperforming units, fostering employee engagement and collaboration. Fluent in Spanish, I leverage strong leadership skills to optimize workflows and achieve organizational goals.

10 + years of experience in very famous and unique places:
The Biggest Night Club in Qatar
The Best Ship in a world of 2020
The Best Venue in Abu Dhabi 2022
Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Passionate, using proven hospitality expertise to provide first-class customer experiences. Combines exceptional planning, strategy and leadership abilities to develop outstanding service teams. History developing under-performing restaurants into reputable, profitable businesses.
Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building reputation for quality and service.
Venue Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Food service professional adept at FOH and BOH operations.

Detail-oriented administration professional with experience supporting onboarding, scheduling, timekeeping, payroll coordination, compliance tracking, and reporting across multi-unit locations. Known for accuracy, confidentiality, and cross-functional coordination in fast-paced organizations.

Strategic Sales Management Professional with expertise in vendor management and relationship building. Drives client engagement and service delivery through targeted initiatives. Analyzes market data to identify growth opportunities and enhance revenue. Multi-Unit Manager experienced in training and mentoring staff while ensuring service standards and operational efficiency across locations. Results-driven Multi-Unit Operation Manager with expertise in team leadership, customer relationship management, and vendor management. Proven ability to enhance client satisfaction and streamline operations across multiple locations.

Eddie Castillo

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Multi-Unit Operation Manager

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Multi-Unit Operation Manager

GED -

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