Eddie Conrod
New Caney,TX
Summary
Accomplished Installation Technician with a proven track record at AT&T and ADT, enhancing customer satisfaction through efficient alarm system installations and comprehensive training. Expert in equipment installation and power tools operation, with a strong emphasis on worksite safety and quality assurance. Demonstrated ability to deliver projects on time, fostering professional relationships based on reliability and expertise.
Overview
15
15
years of professional experience
Work History
Installation Technician
AT&T
06.2021 - 07.2024
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
Installation Technician
ADT
01.2011 - 06.2021
- Safeguarded company reputation by adhering to strict safety protocols during each stage of an installation project.
- Improved customer satisfaction by providing timely and efficient alarm system installations.
- Provided comprehensive training on system operation and maintenance to end-users, ensuring client confidence in the newly installed security measures.
- Developed long-lasting professional relationships with clients based on trustworthiness, reliability, and expertise.
CDL Driver
Gresham Petroleum
03.2009 - 06.2021
- Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Certification - CDL Trucking
Mississippi Delta Community College
Moorhead, MS03.2009
Skills
- Equipment Installation
- Power Tools Operation
- Worksite safety
- Customer Service
- Problem Analysis
- Outdoor installations
- Quality Assurance
- Project Management
Timeline
Installation Technician
AT&T
06.2021 - 07.2024
Installation Technician
ADT
01.2011 - 06.2021
CDL Driver
Gresham Petroleum
03.2009 - 06.2021
Certification - CDL Trucking
Mississippi Delta Community College
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