Summary
Overview
Work History
Education
Skills
Timeline
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EDDIE FERNANDEZ

Fort Lauderdale,Fl

Summary

Reliable management skills with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

16
16
years of professional experience

Work History

Bar Manager

Tommy Bahama
Fort Lauderdale, Florida
10.2018 - Current
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Floor Manager

The Corner Bar
Miami, Florida
07.2016 - 07.2017
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.

Bar Manager

Trust And Co.
Miami, Florida
07.2015 - 07.2016
  • Craft Cocktails & Mixology
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Bar Manager

Admirals Club American Airlines
Miami, Florida
07.2014 - 07.2015
  • Effectively handled customer complaints and special requests
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Manager

Eden Roc
Miami, Beach
01.2008 - 07.2013
  • Promoted positive customer and associate relationships through courtesy, service and professional appearance
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.

Education

Rea Estate Licensed - Real Estate

Gold Coast
Doral
03.2006

Associates - Arts, Marketing and Advertising, Arts, Marketing & Advertising

Miami Dade College
Downtown Miami
04.2003

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
06.2000

Skills

  • Verbal and Written Communication
  • Safety Awareness
  • Customer Needs Assessments
  • Strategic Oversight
  • Equipment Maintenance
  • Aloha POS
  • Suggestive Selling
  • Corrective Actions
  • Dining Room Management
  • Cocktail Knowledge
  • Staff Training
  • Strategic Planning

Timeline

Bar Manager

Tommy Bahama
10.2018 - Current

Floor Manager

The Corner Bar
07.2016 - 07.2017

Bar Manager

Trust And Co.
07.2015 - 07.2016

Bar Manager

Admirals Club American Airlines
07.2014 - 07.2015

Manager

Eden Roc
01.2008 - 07.2013

Rea Estate Licensed - Real Estate

Gold Coast

Associates - Arts, Marketing and Advertising, Arts, Marketing & Advertising

Miami Dade College

High School Diploma -

Coral Gables Senior High School

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