Eddie Han
Norwalk,CA
Summary
Detail-oriented professional with a solid background in air cargo operations. Known for strong teamwork and collaboration, with a focus on process improvement and effective communication to enhance service delivery and operational efficiency. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Air Export Agent II
Lynden International
Carson, CA
10.2022 - Current
- Coordinated air export shipments, ensuring compliance with international regulations and documentation standards.
- Managed customer inquiries, providing timely updates on shipment status and resolving issues effectively.
- Implemented process improvements that streamlined workflow, reducing delays in shipment processing cycles.
- Trained new team members on export procedures, fostering a knowledgeable and efficient workforce.
- Ensured accuracy in all shipping documentation, contributing to a reduction in error rates during audits.
- Optimized routing options for shipments by analyzing available carrier schedules and selecting cost-effective solutions.
- Provided expert guidance on shipping requirements for specialized cargo types, ensuring safe transport and regulatory compliance.
- Coordinated closely with warehouse teams to ensure proper packaging and labeling of shipments, minimizing damage and delays.
- Collaborated cross-functionally with sales teams to develop customized service offerings tailored to individual client needs.
- Provided tracking information to enable clients to monitor progress of shipments.
- Stayed on top of shipment locations and current status to update offices and customers.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Developed and maintained strong relationships with carriers, enhancing service quality and operational efficiency.
Air Export Supervisor
Unicargo Express
Los Angeles, CA
07.2013 - 09.2023
- Oversaw air export operations ensuring compliance with international shipping regulations.
- Developed and implemented streamlined processes to improve operational efficiency.
- Managed relationships with freight forwarders, carriers, and customs brokers to optimize service delivery.
- Coordinated documentation and logistics for air shipments, enhancing accuracy of export records.
- Trained and mentored junior staff on air export procedures and best practices.
- Analyzed shipment data to identify trends, driving improvements in export strategies.
- Managed team of air export professionals, ensuring adherence to compliance regulations and company policies.
- Enhanced customer satisfaction with timely delivery of shipments through diligent coordination and planning.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
Cargo Operations Agent
Dynasty Shipping Inc
Inglewood, CA
04.2006 - 05.2013
- Oversaw cargo loading and unloading operations, ensuring compliance with safety regulations.
- Coordinated shipment schedules to optimize warehouse space and improve turnaround time.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Trained new staff on cargo handling procedures and safety protocols, fostering a culture of safety.
- Examined cargo and freight shipments to check goods' condition.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - International Business Management
Cerritos College
Norwalk, CAHigh School Diploma -
Artesia High School
Lakewood, CA06-1999
Skills
- Dangerous goods handling
- Air cargo security
- Air freight coordination
- Documentation preparation
- Vendor relations
- Project management experience
- Harmonized tariff schedule
- Customs regulations
- TSA regulations
- Dangerous goods coordination
- Teamwork and collaboration
- Problem-solving
Timeline
Air Export Agent II
Lynden International
10.2022 - Current
Air Export Supervisor
Unicargo Express
07.2013 - 09.2023
Cargo Operations Agent
Dynasty Shipping Inc
04.2006 - 05.2013
No Degree - International Business Management
Cerritos College
High School Diploma -
Artesia High School