Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eddie Lang

Commerce,GA

Summary

My background started at the age of 17.

I entered the construction trade as a laborer and worked my way to owning my own company building homes, additions, essentially everything from frame to finish.

I have always had a knack for dealing with people, simply because i treat everyone how i would like to treated.

I have always had a fascination of what makes things work, constantly taking things apart and rebuilding them.

In addition to my work history, i carry a Class B Commercial license as well as a HVAC Universal license.

Dependable, reliable with a commitment to quality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Owner/Operator

Eddies Handyman Services
Commerce, GA
10.2021 - Current
  • Managed day-to-day business operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Performed and finished all jobs on time with zero call backs
    • Performedrmed follow up calls and visits with customers

Lead HVAC Installer

Jordan Air And Plumbing
Oglethorpe, GA
02.2020 - 05.2021
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.

Sales Associate

Lowes
Lexington, GA
11.2019 - 01.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.

Service Manager

Billy Cain Ford
Maysville, GA
05.2019 - 09.2019
  • Followed up with customers during and after installations to verify satisfaction.
  • Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Worked with customers to educate and inform on [Product or service], effectively closing over [Number] deals.

Lead Diesel Technician

Waste Management Services
Norcross, GA
08.2015 - 03.2018
  • Replaced parts such as belts, hoses and motors on different systems.
  • Removed components and completed repairs or installed new replacements.
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Responsible for a team of 5 Technicians to maintain and repair a fleet of 80 trucks to include primarily CNG trucks.
  • Limited customer services interruptions to less than 5% annually.

Diesel Technician

Motor Coach Industries
Blackwood, NJ
10.2013 - 12.2015
  • Removed components and completed repairs or installed new replacements.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.

Diesel Technician

American Coach Lines
Norcross, GA
12.2014 - 08.2015
  • Removed components and completed repairs or installed new replacements.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.

Education

High School Diploma -

Lincoln Technical Institute Philadelphia
Philadelphia, PA
03.2011

High School Diploma -

Mainland Regional High School
Linwood, NJ
06.1987

Skills

My skills include

Excellent customer service

works well with others( team player)

High mechanical aptitude

excellent at thinking on my feet in pressure situations

  • Flexible and Adaptable
  • Excellent Communication
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Organization and Time Management

Certification

I currently hold a Class B drivers license as well as a HVAC Universal license.

i have a certification for home inspection.

Timeline

Owner/Operator

Eddies Handyman Services
10.2021 - Current

Lead HVAC Installer

Jordan Air And Plumbing
02.2020 - 05.2021

Sales Associate

Lowes
11.2019 - 01.2020

Service Manager

Billy Cain Ford
05.2019 - 09.2019

Lead Diesel Technician

Waste Management Services
08.2015 - 03.2018

Diesel Technician

American Coach Lines
12.2014 - 08.2015

Diesel Technician

Motor Coach Industries
10.2013 - 12.2015

High School Diploma -

Lincoln Technical Institute Philadelphia

High School Diploma -

Mainland Regional High School

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Eddie Lang