Eddie L. Johnson III
St. Louis,MO
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Product Support Analyst – Senior
Equifax
Earth City, MO
03.2024 - Current
- Oversee the employee onboarding process by verifying and submitting completed I-9 forms via virtual video conferencing.
Business Service Center Agent
Equifax
St. Louis, MO
09.2022 - 03.2024
- Assist customers in setting up accounts for employment or income verification and offer ongoing support to existing clients for ordering employment or income verifications.
Provost
Empowerment Theological Institute and Bible Seminary
Harvey, IL
01.2020 - Current
- The role involves upholding the college's academic standards and encouraging innovative programs and teaching techniques that meet the demands of a fast-evolving environment. It also includes offering leadership, vision, direction, and support across multiple student affairs areas, assisting students in reaching their academic objectives and ensuring they successfully complete their studies.
Founding Pastor / President
Inspired Souls Praise And Worship Center
St. Louis, MO
04.2012 - Current
- Oversee the daily operations and various functions of the church, encompassing administration, accounting, bookkeeping, record management, and additional related responsibilities. Execute all obligations associated with the position of Senior Pastor, which include delivering Christian counseling, guidance, and mentorship.
Office Manager
Goodfellow Automotive LLC
St. Louis, MO
07.2022 - 09.2022
- Oversee daily sales operations and ensure precise execution of title work for vehicles sold. Verify and maintain correct assignment and filing of titles within customer profiles and records. Manage an up-to-date inventory listing and prepare pertinent reports as needed. Additional duties consisted of addressing customer inquiries, managing phone and email correspondence, and supervising supply orders, along with other tasks as assigned.
Office Manager
York Management Group
St. Louis, MO
06.2018 - 06.2021
- Oversee the recruitment and scheduling of personnel to maintain optimal daily office operations. Assist customers regarding paperwork associated with motor vehicles and licenses. Served as a point of reference for DMV Clerks, addressing customer inquiries and complaints, managing bank deposits, monitoring, and ordering inventory, supervising fleet activities, and managing incoming telephone calls.
License Office Counselor
AAA
St. Louis, MO
08.2017 - 12.2017
- Assist customers in processing documentation pertaining to motor vehicles and licenses. Additionally, responding to customer inquiries, supporting inventory management, and managing incoming telephone calls.
DMV Clerk
Mid – America Transplant
St. Louis, MO
08.2015 - 07.2017
- Assist customers in processing documentation related to motor vehicle operations and licensing. Additional assigned responsibilities include assisting with opening and closing the DMV office, serving as an information resource for DMV clerks, responding to customer inquiries and concerns, transporting bank deposits, aiding in inventory acquisition and management, performing tasks related to fleet operations, and managing calls within both the call center and office environments.
Home Health Care Aid
Covenant Care Consumer Directed Service
St. Louis, MO
06.2015 - 01.2016
- Offer daily living support to clients who require assistance with their routine household tasks and activities.
Cook
Neighborhood Houses Caroline Mission
St. Louis, MO
07.2014 - 05.2015
- Prepare meals for children in childcare, special group meetings, and events. Maintain comprehensive kitchen records of food, refrigerator, and freezer temperatures; coordinate food ordering; and manage accurate documentation of food inventory levels.
Operations Supervisor
Heart of St. Louis Adult Day Health Center & Spirited Living Adult Day Health Center
St. Louis, MO
04.2012 - 06.2014
- Oversee and coordinate all aspects of the center's daily production, encompassing the dietary department, activity department, compliance team, transportation, nursing, social services, and accounting functions.
Education
Doctor of Philosophy - Leadership Administration
Empowerment Theological Institute And Bible Seminary
11-2024
Skills
- Microsoft Word, PowerPoint, Excel, Works, Outlook
- Data Entry Alpha Numeric Adjusted Keystrokes per Hour: 9700
- Data Entry 10 Key Adjusted Keystrokes per Hour 9837
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Inventory Management
- Training Coordinator
- Performance Evaluations
- Google Doc and Chat
- Salesforce
- Customer service
Certification
- Class E License Expires: June 2028
- Missouri Notary Expires: February 2028
- Food Safety Manager Certification Expires: January 2029
Timeline
Technical Product Support Analyst – Senior
Equifax
03.2024 - Current
Business Service Center Agent
Equifax
09.2022 - 03.2024
Office Manager
Goodfellow Automotive LLC
07.2022 - 09.2022
Provost
Empowerment Theological Institute and Bible Seminary
01.2020 - Current
Office Manager
York Management Group
06.2018 - 06.2021
License Office Counselor
AAA
08.2017 - 12.2017
DMV Clerk
Mid – America Transplant
08.2015 - 07.2017
Home Health Care Aid
Covenant Care Consumer Directed Service
06.2015 - 01.2016
Cook
Neighborhood Houses Caroline Mission
07.2014 - 05.2015
Operations Supervisor
Heart of St. Louis Adult Day Health Center & Spirited Living Adult Day Health Center
04.2012 - 06.2014
Founding Pastor / President
Inspired Souls Praise And Worship Center
04.2012 - Current
Doctor of Philosophy - Leadership Administration
Empowerment Theological Institute And Bible Seminary