Eddie Lopez

• Took accurate orders and ensured a positive guest experience.
• Prepared food and beverages (including drinks, shakes, and menu items) while following safety and quality standards.
• Supported drive-in operations by keeping work areas clean, organized, and fully stocked.
• Assisted with opening/closing tasks and collaborated with team members in a fast-paced environment.

• Provided friendly, efficient customer service at the counter and drive-thru while accurately processing orders and payments.
• Prepared pizzas and menu items following company standards and maintained high levels of food safety and cleanliness.
• Supported kitchen and front-of-house operations by restocking supplies, assisting during rush periods, and keeping work areas organized.
• Contributed to a positive team environment and consistently delivered fast, quality service.

• Provided professional customer service via inbound calls, assisting with account inquiries, transactions, and issue resolution.
• Maintained accurate records in CRM systems and adhered to compliance and security guidelines.
• Promoted banking products and services when appropriate, contributing to customer satisfaction and retention.
• Met performance metrics including call quality, efficiency, and customer satisfaction.

• Provided customer and technical support for mobile and home internet services, assisting with troubleshooting, billing inquiries, and account management.
• Identified customer needs and recommended AT&T products or service upgrades, contributing to team sales
• Resolved device and network issues, guided customers through product features, and ensured a positive service experience.
• Consistently met performance targets, maintained detailed records, and supported customer retention efforts.

• Provided basic landscaping and yard clean-up services, including trash removal and general outdoor maintenance.
• Conducted door-to-door outreach to find customers and grow the client base.
• Managed all aspects of the service, including customer communication, scheduling, and payments.
• Delivered reliable and professional service, helping clients keep their properties clean and presentable.

• Conduct door-to-door sales presentations for AT&T fiber internet and phone services
• Identify customer needs and recommend appropriate service packages.
• Demonstrated professional and courteous behavior to represent AT&T positively.
• Handle customer questions, objections, and concerns to close sales effectively.

• Provided exceptional customer service, resolving inquiries and issues promptly.
• Maintained accurate cash drawer, ensuring balanced end-of-shift reports.

•Managed daily operations of a fast-paced KFC restaurant, ensuring excellent customer service, strong team performance, and adherence to brand standards.

•Oversaw staffing, training, scheduling, and performance coaching. Handled inventory control, ordering, cash management, and basic financial reporting.

•Maintained strict food safety and sanitation standards while resolving customer issues and supporting a clean, efficient, and positive restaurant environment.

•Worked in an outbound call center environment contacting potential and existing Spectrum customers to promote internet, cable, and phone services.

•Explained product features, answered questions, and matched customers with plans that fit their needs.

• Handled a high volume of calls, followed sales scripts, and maintained strong product knowledge. Consistently met or exceeded daily and monthly sales goals while providing a positive customer experience.

•Recorded customer information accurately and adhered to all compliance and quality standards.