Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eddie Lopez-Ceja

Sunnyside

Summary

Dynamic sales professional with a proven track record at One Stop Motors, adept in relationship selling and sales analytics. Excelled in client presentations, boosting customer loyalty through exceptional relationship building. Achieved sales quotas by employing effective closing techniques and marketing strategies, resulting in a significant increase in customer satisfaction and retention.

Customer-oriented Sales Professional with 14 years of retaining top accounts and growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships.

Overview

10
10
years of professional experience

Work History

Sales Professional

One Stop Motors
08.2022 - 09.2024
  • Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Trained new employees on customer service, money handling and organizing strategies.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Achieved or exceeded company-defined sales quotas.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Automotive Sales Professional

Northwest Motorsports
11.2018 - 02.2021
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Prepared purchased vehicles and completed final delivery checks.
  • Responded to customer enquiries via telephone and email.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Completed registration paperwork and sales documentation.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Automotive Sales Professional

Tom Denchel Ford
10.2014 - 10.2018
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Associate of Arts - Medical Assisting

Platt College
Ontario, CA
06-2009

High School Diploma -

Grandview High School
Grandview, WA
06-2004

Skills

  • Client presentations
  • Sales and marketing strategies
  • Sales analytics
  • Sales presentations
  • Customer relationship building
  • Objection handling
  • Closing techniques
  • Sales closing
  • Relationship selling

Languages

Spanish
Full Professional

Timeline

Sales Professional

One Stop Motors
08.2022 - 09.2024

Automotive Sales Professional

Northwest Motorsports
11.2018 - 02.2021

Automotive Sales Professional

Tom Denchel Ford
10.2014 - 10.2018

Associate of Arts - Medical Assisting

Platt College

High School Diploma -

Grandview High School

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Eddie Lopez-Ceja