Eddie Marquardt
Bakersfield,CA
Summary
Experienced professional focused on meeting or exceeding objectives seeking Parts Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
29
29
years of professional experience
Work History
Parts Department Supervisor
Pape Material Handling
Bakersfiled, CA
10.2016 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Warranty Return Administrator
3 Way Chevrolet
Bakersfield, CA
09.2015 - 10.2016
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
Parts Manager
3 Way Chevrolet
Bakersfield, CA
05.2006 - 05.2013
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Parts Specialist
3 Way Chevrolet
Bakersfield, CA
11.1990 - 05.2006
- Served customers in-store and by telephone to answer questions and place orders.
- Issued parts to technicians to complete customers' repairs.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Satisfied customers with fast, knowledgeable service for [Type] product needs.
Education
High School Diploma -
South High School
Bakersfield, CA06.1989
Skills
- Analyzing Profitability
- Reporting and Performance Analysis
- Handling Complaints and Inquiries
- Staff Coaching and Training
- Delegation and Supervision
- Recruitment and Training
- Customer Satisfaction
- Maintaining Inventory
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Parts Department Supervisor
Pape Material Handling
10.2016 - Current
Warranty Return Administrator
3 Way Chevrolet
09.2015 - 10.2016
Parts Manager
3 Way Chevrolet
05.2006 - 05.2013
Parts Specialist
3 Way Chevrolet
11.1990 - 05.2006
High School Diploma -
South High School
Similar Profiles
Chad VolovickChad Volovick
Territory Manager- Equipment Sales at Pape Material HandlingTerritory Manager- Equipment Sales at Pape Material Handling
Nathaniel MocabeeNathaniel Mocabee
Shop Mechanic at Pape Material HandlingShop Mechanic at Pape Material Handling
Earl Davis Jr.Earl Davis Jr.
Rollback Driver at Pape Material HandlingRollback Driver at Pape Material Handling
Muriel MiddletonMuriel Middleton
Service Administrator at Pape Material HandlingService Administrator at Pape Material Handling
Bryson LeLouisBryson LeLouis
Process Assistant MIT2 at Amazon LLCProcess Assistant MIT2 at Amazon LLC