Eddie Moreno
Arlington,VA
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
6
6
years of professional experience
Work History
Store Supervisor
Lidl
05.2021 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Food Runner
Army Navy Country Club
03.2018 - 04.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Education
High School Diploma -
Wakefield High School
Arlington, VA05.2019
Skills
- Verbal and Written Communication
- Performance Review
- Time Management
- Merchandising Trends
- Positive and Friendly
- Handling Complaints
- Cash Handling and Reconciliation
- Employee Training
- Restocking Oversight
- Merchandising
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Supervisor
Lidl
05.2021 - Current
Food Runner
Army Navy Country Club
03.2018 - 04.2021
High School Diploma -
Wakefield High School
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