Eddie Moreno
El Campo,TX
Summary
Team-building and customer service abilities, along with organizational problem-solving and leadership. Professional with the ability to pick things up quickly and adapt to new situations. Excellent at communicating, managing time, and solving problems, which guarantees efficient operation.
Overview
17
17
years of professional experience
Work History
Construction Worker
Danny's Crew
El Campo, TX
03.2020 - Current
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
Teacher
Columbus Elementary School
Columbus, TX
08.2022 - 02.2025
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Answered user inquiries to resolve computer software or hardware operation problems.
Lead Dispatcher
Express Energy
Pleasanton, TX
05.2019 - 02.2020
- Supervised driver dispatching, route planning, and vehicle tracking for the driving team.
- Resolved conflicts between drivers or customers regarding scheduling or service issues.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Participated in meetings with senior management to discuss upcoming projects or initiatives related to the dispatch department.
- Recorded and maintained files or records of customer requests, work or services performed.
Retail Sales Specialist
Prime Communications AT&T
El Campo, TX
10.2017 - 05.2019
- Engage customers in friendly, professional dialogue to determine their needs.
- Assisted teammates with sales processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Safety Coordinator
Express Energy
El Campo, TX
05.2012 - 04.2016
- Assisted in the evaluation of new products and equipment for conformance with applicable safety standards.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Analyzed data from safety audits and investigations to identify trends in unsafe conditions or behaviors.
- Investigated safety incidents and drafted reports detailing results.
Assistant Service Manager
HEB Store
El Campo, TX
05.2008 - 05.2012
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved escalated customer complaints in a timely manner while keeping customers informed throughout the process.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations of the service department, including scheduling and workflow management.
Education
MBA - Human Resources Management
University of Houston-Victoria
Victoria, TX05-2023
BBA - Healthcare Administration
University of Houston-Victoria
Victoria, TX12-2021
Associate of Arts - Business Administration
Wharton County Junior College
Wharton, TX05-2017
Skills
- Flexible and adaptive
- Reporting and documentation
- Group and individual instruction
- Data analysis
- Safety procedures
- Problem-solving
- Friendly, positive attitude
- Organization and time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Teacher
Columbus Elementary School
08.2022 - 02.2025
Construction Worker
Danny's Crew
03.2020 - Current
Lead Dispatcher
Express Energy
05.2019 - 02.2020
Retail Sales Specialist
Prime Communications AT&T
10.2017 - 05.2019
Safety Coordinator
Express Energy
05.2012 - 04.2016
Assistant Service Manager
HEB Store
05.2008 - 05.2012
MBA - Human Resources Management
University of Houston-Victoria
BBA - Healthcare Administration
University of Houston-Victoria
Associate of Arts - Business Administration
Wharton County Junior College
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