Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eddie Provost

Arlington,TX

Summary

Developed exceptional animal-handling skills and keen eye for detail in a professional pet care environment. Demonstrates strong communication abilities to ensure clients feel cared for and heard in order to provide them with the best service to set ones business apart from others. Looking to transition into customer service, leveraging these transferrable skills in dynamic and collaborative setting.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pet Groomer

Shaggy Paws Pet Supplies and Grooming
02.2025 - Current


  • Reduce stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
  • Provide customers with multiple options of products and creative services for their individual needs and wants
  • Maintain a clean, organized workspace to ensure the health and safety of both pets and staff members.
  • Prevent injuries by safely handling pets of various sizes and temperaments during grooming sessions.
  • Ensure storefront is clean, tidy, and easy on the eyes for a relaxed and fun customer experience
  • Generate positive environments for every owner, whatever background or previous knowledge for their pets health
  • Keep organized and up-to-date notes on each service provided
  • Manage store product inventory and services provided through Univet OS using codes

Dog Groomer

Doggie Do's Spa and Boarding
07.2023 - 02.2025
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
  • Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.

Education

High School Diploma -

Midlothian Heritage High School
Midlothian, TX
05-2022

Skills

  • Proficient in grooming techniques for pets
  • Basic accounting
  • Customer engagement skills
  • Strong focus on accuracy
  • Customer service
  • Dependable and responsible
  • Building strong professional connections
  • Inventory management
  • Cross-functional teamwork
  • Strong verbal communication
  • Effective listening

Certification

Foundations of User Experience (UX) Design, Google: "In Progress, Expected July 2025"



Timeline

Pet Groomer

Shaggy Paws Pet Supplies and Grooming
02.2025 - Current

Dog Groomer

Doggie Do's Spa and Boarding
07.2023 - 02.2025

High School Diploma -

Midlothian Heritage High School

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Eddie Provost