Experienced safety and residential support professional with a strong background in crisis intervention, incident reporting, and conflict resolution. Known for calm decision-making, clear communication, and maintaining secure, structured environments.
Overview
11
11
years of professional experience
Work History
Teachers Aide
YMCA
Corona, California
04.2026 - 06.2026
Developed engaging learning materials for YMCA youth programs, enhancing educational experiences.
Assisted YMCA teachers during classroom activities and daily instruction.
Delivered behavior guidance aligned with YMCA care standards to promote positive interactions.
Supervised children during playtime, meals, and transitions.
Ensured classroom safety and adherence to emergency procedures, fostering a secure environment.
Officer Of The Day
Crittenton Services for Families and Children
Fullerton, California
01.2019 - 02.2026
Responded to emergencies and supported staff during behavioral incidents.
De-escalated conflicts using calm communication and approved intervention methods.
Patrolled campus grounds and reported safety concerns to supervisory staff.
Documented incidents, visitor activity, and daily shift observations in logbooks.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Residential Counselor/ Team Leader
Crittenton Services for Families and Children
Fullerton, California
01.2015 - 01.2019
Monitored daily behavior and ensured safe therapeutic milieu standards.
De-escalated crises using approved intervention and safety techniques.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Documented resident progress, incidents, and treatment notes accurately.
Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
Made regular rounds to keep residents and areas safe and secure.