EDDIE REYES
Summary
Positioning HR and mental health towards exceptional work place environment. Bilingual HR professional with experience in local, state, corporate and federal sectors. Extensive experience in talent management, program management, EAP programs, employee relations, team building, and as a liaison between supervisors, directors, and stakeholders with C-suite communication skills. Enhanced training in mental health and licensed by the State of Texas.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Lower Rio Grande Valley Development Council
Weslaco, Texas
01.2018 - Current
- Recruited to oversee and revamp all functions of the Human Resource Department for a regional Council of Government
- Established new practices to adhere to state and federal compliance to support transportation, public safety, area agency on aging, 911, police academy and economic development departments
- Lead and implemented new HRIS and Payroll software (WORK FORCE NOW ADP)
- Collaborated with agency directors on performance challenges, progressive discipline, and ethical and legal terminations
- Developed and implemented human resources policies, procedures, and best practices.
- Conducted performance reviews for employees in all departments.
- Analyzed employee data to identify trends and potential areas of improvement.
- Provided guidance on labor relations issues, including collective bargaining agreements.
- Coordinated recruitment activities to ensure the organization was staffed with qualified personnel.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Investigated incidents of workplace harassment or discrimination complaints.
- Drafted job descriptions and prepared job postings for open positions.
- Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
- Created a positive work environment by promoting team building initiatives and resolving conflicts between employees.
- Collaborated with department heads to develop strategies that would increase employee engagement levels.
- Implemented strategies aimed at improving employee retention rates.
- Identified ways to reduce turnover through improved hiring practices.
- Counseled managers on disciplinary actions when necessary.
- Advised senior leadership on organizational structure changes affecting the workforce.
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Designed employee performance evaluation process and merit program.
Mental Health Practitioner
ER COUNSELING & CONSULTING
McAllen, Texas
01.2018 - Current
- Delivering mental health services to various age groups from different backgrounds
- Utilize effective counseling principles in an analysis/interpretation framework, emphasizing objective medical, social, psychological, and educational data
- Partnering with local stakeholders to assist with crisis intervention, community mental health centers, private practice treating dual diagnosis specifically substance abuse
- Experience counseling in person, virtual and telephonic settings
- Adjustment Disorder, Dual Diagnosis, Utilization Review, Marital/relational, EAP Services
Human Resource Manager
Management Training Corporation
Raymondville, Texas
01.2017 - 01.2018
- Managed all MTC administrative and personnel services and coordinated with the Department of Justice to deliver contract expectations
- Coordinated recruitment ramp ups and screening of applicants to recruit high-quality candidates
- Conducted investigations of facility staff to ensure fair and objective standards are maintained
- Administered personnel performance appraisals, evaluation of job descriptions, personnel records, and reports
- Developed affirmative action plans and equal employment opportunity compliance for yearly federal audits
- Coached and counseled management
- Developed and implemented new local evaluation process to meet federal standards and audits
- Introduced proactive employee relations to resolve previous Union labor and management issues and restore credibility.
Human Resource Coordinator
Spectrum (Formally known as Time Warner)
McAllen, Texas
01.2017 - 01.2017
- Achieved proficiency of day-to-day human resource processes such as recruiting, new hire orientation, benefit administration, processing transactions of employee data (HRIS) Applicant Tracking System (ATS)
- Delivered effective training to employees guided by company policy
- Heavily involved in increasing the quality of services in the human resources Dept
- Through Full cycle recruiting, new employee on-boarding, HR reports, educating employees regarding company benefits, oversee the onboarding of new hires.
Human Resources Field Manager Medical & Environmental Health
BNSF RAILWAY LLC, Rail Transportation
Fort Worth, Texas
01.2014 - 01.2016
- Managed the Texas Region and provided field HR support by managing risks through oversight and HR management programs, including but not limited to the following: Disability Case Management of on-duty injured employees, Vocational Rehabilitation Counseling Programs, Fitness for Duty Determinations of active employees, Employee Assistance Programs, Health Promotion Programs
- Provided divisional strategies on safety and workers comp cases; referred cases for panel reviews on highly controversial circumstances
- Interpreted, applied, and negotiated general to complex issues regarding personnel management and employees under union collective bargaining agreements
- Conducted official investigations related to grievances, employee relations, safety within FRA, ADA and cooperate policy
- Trained and counseled department managers on HR Medical policies and procedures, to ensure compliance of DOT, FELA, EEOC, and SAFETY Policy
- Accomplishments Include: Lead the Alternative Work Program for pregnant women, Piloted the removal from service fitness for duty program successfully, Reduced injuries for the Texas region through safety awareness and education, Reduced the days out of service of injured employees by utilizing return to work planning, Crisis intervention
Vocational Rehabilitation Counselor
Department of Veteran Affairs
San Antonio, Texas
01.2012 - 01.2014
- Responsible in providing rehabilitation counseling services to disabled veterans through rehabilitation plans
- Provided individual counseling, to provide information and assistance with the program
- Conducted comprehensive initial evaluations to determine the existence of a vocational impairment and whether the impairments constitute an impediment to employment derived from service-connected disability
- Developed a Individual Employment Plan to include any and all services to help achieve goal with metrics to ensure plan was on track
- Provided case management services including coordination of all rehabilitation services, employment services, documentation of progress and adjustment and maintenance of case records according to VA regulations.
Vocational Rehabilitation Counselor
Texas Workforce Commission
San Antonio, Texas
01.2010 - 01.2012
- Instrumental in ensuring positive vocational outcomes for a wide array of individuals with varying degrees of disabling medical, emotional, and psychological conditions
- Demonstrated capacity for Individual Employment Planning and managed g cases from intake to closure, consistently exceeding regional expectations for results
- Employ an assortment of efficacious counseling modalities, adapted to clientele and circumstance to facilitate open dialogue
- Utilize effective counseling principles in an analysis/interpretation framework, emphasizing objective medical, social, psychological, and educational data.
Education
M.S. -
Rehabilitation Counseling
01.2010
B.S. -
Psychology
01.2008
LPC -
Licensed Professional Counselor
Skills
- Human Resources Operations
- HRIS and Payroll Program Implementation
- EAP program management
- Recruitment
- Benefits Administration
- Compensation And Benefits
- Talent Management
- Organizational Development
- Policy And Procedure Development
- Conflict Management
- Grievance Handling And Redressal
- Performance Appraisals
- Employee Handbook Development
- Hr Information Systems
- Legal Compliance
Certification
- Licensed Professional Counselor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Director of Human Resources
Lower Rio Grande Valley Development Council
01.2018 - Current
Mental Health Practitioner
ER COUNSELING & CONSULTING
01.2018 - Current
Human Resource Manager
Management Training Corporation
01.2017 - 01.2018
Human Resource Coordinator
Spectrum (Formally known as Time Warner)
01.2017 - 01.2017
Human Resources Field Manager Medical & Environmental Health
BNSF RAILWAY LLC, Rail Transportation
01.2014 - 01.2016
Vocational Rehabilitation Counselor
Department of Veteran Affairs
01.2012 - 01.2014
Vocational Rehabilitation Counselor
Texas Workforce Commission
01.2010 - 01.2012
M.S. -
Rehabilitation Counseling
B.S. -
Psychology
LPC -
Licensed Professional Counselor
- Licensed Professional Counselor
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