Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Projects
Languages
Timeline
Generic

Robert Diaz

Grand Prairie,TX

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends.

Overview

9
9
years of professional experience

Work History

Maintenance Technician

Berkshire Residential
Dallas, TX
02.2021 - 04.2024
  • Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
  • Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
  • Ensured that safety regulations were followed by employees while performing maintenance tasks.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.

Maintenance Supervisor

ZRS Management
Dallas, TX
01.2016 - 02.2021
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Conducted electrical repairs on motors, lighting systems, and other related components.
  • Assisted in the installation of new machinery and equipment.
  • Diagnosed mechanical problems using visual inspections and test instruments.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.

Work study

Mountain View College
08.2015 - 01.2016
  • Assisted with the filing of documents and records in an organized manner.
  • Supported the administrative team by completing data entry tasks accurately and efficiently.
  • Answered phone calls professionally while addressing customer inquiries promptly.

Intern, Porter, Data entry

Grapevine Ford
01.2015 - 08.2015
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Performed onsite repair of equipment at customer locations.
  • Diagnosed problems and determined solutions for various customer issues.

Education

Degree -

Mountain View College
01.2016

High school diploma -

Dubiski Career High School
01.2015

Skills

  • Willingness to Lead
  • Positive and Friendly
  • Administrative Support
  • Service Recommendations
  • Relationship Management
  • Customer Complaint Resolution
  • Quality Control

Languages

  • English
  • Spanish

Awards

Sophomore student of the year 2013, My hard work and time I spent after school helping with auto projects had given recognition by the automotive instructors and they provided me with an award.

References

  • Marci Garrot [MVC PR], (972) 2668-5208
  • Sharron Manning [MVC Recruitment], (469) 855-2968
  • Ron Greene [Grapevine Ford floor manager], (817) 437-3444
  • Hank Jennings [Pizzahut Manager], (817) 823-8742

Projects

MVC feed the lions, Head of development and student public relations, As head of development for the MVC food pantry, I worked directly with public relations, marketing, and students to make the Mountain View food pantry, which provides food to students that might need a quick meal while on campus, as well as students with lower income.

Languages

Spanish
Professional

Timeline

Maintenance Technician

Berkshire Residential
02.2021 - 04.2024

Maintenance Supervisor

ZRS Management
01.2016 - 02.2021

Work study

Mountain View College
08.2015 - 01.2016

Intern, Porter, Data entry

Grapevine Ford
01.2015 - 08.2015

Degree -

Mountain View College

High school diploma -

Dubiski Career High School

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Robert Diaz