Summary
Overview
Work History
Skills
Volunteer Experience
References
Timeline
Generic

Eddie Rodriguez

Savannah,GA

Summary

Experienced managerial professional in the logistics sector with a proven track record in operational efficiency and team leadership. Proficient in driving quality improvements and strategic planning, with a strong ability to build productive relationships and resolve complex issues. Fluent in English and Spanish, excelling in multicultural and diverse team environments.

Overview

16
16
years of professional experience

Work History

P&D Manager-CSP

Fedex Ground
Savannah, GA
09.2020 - Current
  • "Oversaw daily service provider operations, ensuring efficient package delivery and pick-up, enhancing customer satisfactions
  • Collaborated daily with CPC and sales teams to optimize customer experience, aligning with FedEx Ground’s service standards.
  • Conducted BCSA tests and put processes in place to make sure the station is setup for success to pass the BCSA and DCRTs
  • Managed new partnerships and contract conclusions, guaranteeing timely operational transitions and continuity
  • Stations primary contact for all CSS related issues (DRO, ITQA)

OPS Coordinator/ OPS Manager

Fedex Ground
Savannah, GA / New Castle
03.2016 - 09.2020
  • Lead an Inbound operations with dealing with day-to-day operations and trained in VRP, AWAD and DRO
  • Helping Package handlers develop into future leaders
  • Worked hand and hand with PDM to ensure smooth hand off to drivers and help train coordinators one team - one vision.

Package Handler

FedEx ground
Panama City, FL
10.2015 - 03.2016
  • Responsible for offloading trailers in a timly manner, load and organize trucks so drivers know exactly where each package is so they can be efficient.

Courier

FedEx Express
Tallahassee, FL / New York
10.2009 - 04.2014
  • Responsible for paper sort and spilt, for cataloguing packages, delivering and picking up packages during high volume times while meeting deadlines
  • Worked in a fast paced, high stress environment while superseding monthly goals in multiple routes
  • As a lead I provided customer service, including customer needs and services times for all team members/co workers
  • Would setup schedule for swing drivers to make sure all AM and PM routes were covered

Manager

AMF Bowling Corp.
Woodside, NY
06.2008 - 06.2010
  • Responsible for coordinating shift schedules for all employees
  • Completed hiring and terminations
  • Ensured training hours were correct for payroll
  • Managed Financial obligations including inventory, cash/credit recaps, cash bank deposits
  • Overseeing food met NYC health code criteria
  • Ensuring the work environment met all OSHA safety standards, including conducting monthly safety meetings with all employees.

Skills

  • Leadership and Team Development
  • Strategic Planning and Problem-Solving
  • Fluent in English and Spanish
  • Contract and Expense Management
  • Staff Development and Training

Volunteer Experience

01/01/2008, 01/01/2011, Youth at risk, NY, NY, I mentored high school students who were in risk of droping out. I guided these teens and develop them useing my own experiences to better there lives.

References

References available upon request.

Timeline

P&D Manager-CSP

Fedex Ground
09.2020 - Current

OPS Coordinator/ OPS Manager

Fedex Ground
03.2016 - 09.2020

Package Handler

FedEx ground
10.2015 - 03.2016

Courier

FedEx Express
10.2009 - 04.2014

Manager

AMF Bowling Corp.
06.2008 - 06.2010

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Eddie Rodriguez