Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaudel8na Chombo Noguez

Windsor,CA

Summary

Dynamic manager with a proven track record at Diana, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction through effective conflict resolution and mentoring. Skilled in time management and cost control, driving operational efficiency and fostering a collaborative culture. Committed to continuous improvement and high-quality service delivery.

Overview

22
22
years of professional experience

Work History

Manager

Diana
01.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

Cajero

Nacho
02.2016 - Current

Estube de cajera y preparadoraatender cliente y tener limpio mi lugar de trabajo

Cajera

David Chombo
04.2003 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Secundaria - Na

Tlahuac
Mexico, ME

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development

Timeline

Manager

Diana
01.2020 - Current

Cajero

Nacho
02.2016 - Current

Cajera

David Chombo
04.2003 - Current

Secundaria - Na

Tlahuac
Gaudel8na Chombo Noguez