Eddie Rosa-Ramos
Frostproof,FL
Summary
Professional with experience in maintaining clean and safe environments in various settings. Strong focus on teamwork and delivering results, adaptable to changing needs. Skilled in cleaning, sanitation, and basic maintenance tasks. Dependable and organized, contributing to overall operational efficiency. Customer Service. Team Work.
Overview
23
23
years of professional experience
Work History
Custodial Support Services, Culinary
Walt Disney World Resort
03.2016 - 09.2024
- Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.
- Contributed to a safer environment for staff and visitors by promptly addressing spills and hazards.
- Customer Service, comply with all Federal and State Laws.
- Food preparation, Station Setting, Cooking, Customer Service.
- Comply with all Federal and State Laws.
Collector, Quality Reviewer 1
CitiFinancial
11.2001 - 12.2008
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Customer Service, Mortgage Quality Review, comply with all Federal and Government Laws.
Education
Political Science
University of Puerto Rico
Rio Piedras, Puerto RicoHigh School Diploma -
Josefina Barcelo High School
Guaynabo, Puerto Rico05-1992
Skills
Computer skills
Bilingual, Spanish and English
Timeline
Custodial Support Services, Culinary
Walt Disney World Resort
03.2016 - 09.2024
Collector, Quality Reviewer 1
CitiFinancial
11.2001 - 12.2008
Political Science
University of Puerto Rico
High School Diploma -
Josefina Barcelo High School
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