Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eddie Rubio

Cedar Hill,TX

Summary

At Kroger, I spearheaded initiatives that significantly boosted customer satisfaction and operational efficiency, leveraging skills in stock rotation and team collaboration. My strategic approach to inventory management and employee coaching culminated in enhanced revenue and a more engaging shopping environment. Fluent in a second language, I adeptly managed diverse teams to achieve and exceed our goals.

Overview

15
15
years of professional experience

Work History

Grocery Lead

Kroger
06.2023 - Current
  • Oversaw ordering processes, maintaining optimal inventory levels and minimizing waste through strategic purchasing decisions.
  • Increased customer satisfaction by providing personalized service and addressing unique needs.
  • Conducted regular performance reviews for staff members, identifying areas of improvement and guiding them towards professional development goals.
  • Coordinated with store managers to implement successful sales strategies, boosting revenue.
  • Enhanced store appearance by designing visually impactful displays that attracted customer attention.
  • Optimized staff scheduling to ensure adequate coverage during peak hours while controlling labor costs.
  • Developed strong vendor relationships for better pricing negotiations, improving profit margins.
  • Established clear communication channels across team members to facilitate information sharing about best practices.
  • Implemented effective merchandising techniques to enhance product visibility and drive sales.
  • Continuously improved operational efficiency by employing lean principles in workflow organization.
  • Reduced shrinkage rates through diligent monitoring of expiration dates and proper rotation practices.
  • Streamlined inventory management for efficient stock replenishment and accurate tracking.
  • Led team training sessions on new product offerings, enhancing overall staff knowledge and expertise in grocery products.
  • Ensured compliance with all relevant health codes, regulations, and company policies in the execution of daily tasks within the grocery department.
  • Fostered a culture of teamwork among employees, promoting collaboration towards shared objectives across departments.
  • Managed daily operations of the grocery department, ensuring smooth workflow and timely task completion.
  • Resolved customer complaints promptly, maintaining excellent relationships with patrons.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Produce Team Leader

Kroger
05.2013 - 05.2023
  • Optimized staffing levels by creating effective schedules that balanced business needs with employee preferences.
  • Evaluated team performance regularly, providing constructive feedback for continued growth and development.
  • Ensured compliance with food safety standards and regulations through regular inspections and staff education.
  • Improved supply chain efficiency by collaborating closely with distribution centers on order planning and forecasting activities.
  • Mentored new team members, providing thorough training on produce handling and department procedures.
  • Boosted customer satisfaction by addressing inquiries and concerns promptly and professionally.
  • Streamlined inventory management for optimal produce availability and reduced waste.
  • Promoted a positive work environment by fostering open communication among team members.
  • Managed budgetary constraints effectively while maintaining high quality standards for the department''s offerings.
  • Enhanced team productivity by implementing efficient processes and workflow strategies.
  • Collaborated with store management to ensure alignment with overall store goals and objectives.
  • Increased sales of organic produce through targeted marketing initiatives and in-store promotions.
  • Maintained a clean, organized, and visually appealing produce section that attracted customers.
  • Assisted customers in making informed choices about their produce selections, contributing to increased loyalty and repeat business.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Inspected produce to update and adjust pricing information.
  • Sorted and packaged produce items to prepare for shipments.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.

Produce Assistant

Kroger
08.2009 - 04.2013
  • Demonstrated strong attention to detail when inspecting incoming shipments for quality control purposes, ensuring only the freshest produce reached store shelves.
  • Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
  • Worked closely with management to ensure adherence to company policies and procedures, maintaining a professional and positive atmosphere within the produce department.
  • Collaborated with team members to efficiently stock shelves and maintain inventory levels.
  • Enhanced customer satisfaction by providing knowledgeable and prompt assistance with product selection.
  • Assisted in maintaining proper inventory levels through accurate ordering of produce supplies based on sales trends and seasonal demands.
  • Streamlined restocking process by creating an efficient system for unloading deliveries and organizing backroom storage areas.
  • Supported management team in executing promotional events, leading to increased store traffic and sales opportunities.
  • Participated in regular training sessions to stay current on industry best practices, new products, and food safety guidelines.
  • Gained expertise in various types of fruits and vegetables, allowing for knowledgeable recommendations to customers seeking specific flavors or nutritional benefits.
  • Improved overall appearance of produce department with proper trimming, watering, and care of fresh items, attracting more customers to the section.
  • Reduced waste by effectively managing overstocked or expired items, implementing markdowns or donations as appropriate.
  • Boosted overall productivity with effective time-management skills, enabling the completion of multiple tasks within assigned shifts.

Education

High School Diploma -

Moises E Molina High School
Dallas, TX
05.2008

Skills

  • Stock Rotation
  • Task Delegation
  • Merchandising Strategies
  • Scheduling Coordination
  • Employee Coaching
  • Teamwork and Collaboration
  • Customer Service
  • Cleaning and sanitation
  • Workplace Safety
  • Stocking shelves
  • Heavy Lifting
  • Safety practices
  • Restocking produce
  • Shelf organizing
  • Assisting customers
  • Pallet Jack Operation
  • Merchandise Stocking
  • Inventory Counts
  • Safety standards
  • Product Knowledge
  • Bilingual in Language

Languages

Spanish
Native or Bilingual

Timeline

Grocery Lead

Kroger
06.2023 - Current

Produce Team Leader

Kroger
05.2013 - 05.2023

Produce Assistant

Kroger
08.2009 - 04.2013

High School Diploma -

Moises E Molina High School

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Eddie Rubio