Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eddie Salazar

Corpus Christi,TX

Summary

Sales professional well-versed in account management and client relations. Proven ability to drive business growth and foster strong customer partnerships. Known for effective team collaboration and adaptive strategies to meet evolving market demands. Skilled in sales planning and client engagement.

Overview

14
14
years of professional experience

Work History

Territory Account Manager

Gemaire Distributors
02.2019 - Current
  • Developed and presented talks on available products and services that could meet current business needs.
  • Monitored expenses and time usage to maximize effectiveness.
  • Streamlined internal processes, resulting in improved communication and increased efficiency among team members.
  • Provided training sessions for new team members on account management techniques, leading to a more efficient workforce.
  • Grow commercial sales by 35% 2020.
  • Analyzed competitors'' offerings and devised targeted marketing campaigns to attract potential customers.
  • Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
  • Year to year Sales VS Budget growth 22%.
  • Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
  • Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Inventory forecast for year to year sales growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Attended trade shows and industry events to promote company products and services.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Built relationships with customers and community to promote long term business growth.


Counter Sales Representative

Gemaire Distributors
06.2017 - 02.2019
  • Maintained up-to-date knowledge of all available products.
  • Answer numerous calls throughout period, assisting contractors, as well as different vendors.
  • Process warranties as well as different claims on material.
  • Follow up with customers, keeping good relations, inquiring about parts, as well as quotes.
  • Assist accounts with pricing and technically support.
  • Meet assigned goals and objectives in designated time frames.
  • Achieve monthly sales quotas by growing sales.
  • Maintained up-to-date knowledge of HVAC and performed competitor analysis.
  • Built relationships with customers and community to establish long-term business growth.
  • Maintained friendly and professional customer interactions at all times.
  • Answered customers' questions regarding products, prices and availability.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
  • Processed and entered all customer orders into database and provided proactive customer service for all accounts.
  • Reported customer feedback to management, including any signs of customer dissatisfaction.
  • Monitored and reported on transportation costs and ensured shipping documents were properly filed.
  • Checked prices and calculated totals for accurate invoice processing.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.

Warehouse Associate/Route Relief Driver

Gemaire Distributors
07.2012 - 05.2017
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Assist management in daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Recorded daily delivery information and obtained customer signature on delivery tickets.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Asst. Manager

Specs Wine and Spirits
07.2012 - 03.2017
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached team on effective upselling and cross-selling methods.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Drafted employee work schedules to fill coverage gaps.
  • Trained and managed associates in customer service and sales techniques.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by 50% in 8 years.
  • Attained expert level of product knowledge, becoming go-to person for major sales.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Technician

Safeguard Security
03.2011 - 06.2012
  • Completed all job reports and logs immediately following service calls.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Educated customers on proper ways to use security systems after completing tests and repairs.
  • Tested all newly installed fire alarms.
  • Responded to maintenance calls and troubleshoot devices.
  • Unlocked rooms and suites for authorized contractors.

Education

BBA - Business Administration And Management

Texas A&M University - Corpus Christi
Corpus Christi, TX

High School Diploma -

Foy H. Moody
2008

Skills

  • Excellent communication skills
  • Wholesale/Distribution
  • Excel/Word
  • Excellent customer service
  • Teamwork/Collaboration
  • Sales
  • Upselling Products and Services
  • Appointment Setting
  • Sales Goals
  • Product knowledge
  • Sales process
  • Team building
  • Relationship building
  • Strategic business planning
  • Customer relationship management
  • Inventory control
  • Improvement planning
  • Strategic planning

Accomplishments

    Planning For Profit 2023

    PI Assessment 2024

    Top Sales Texas Division 2023

    Top Growth Texas 2022

Timeline

Territory Account Manager

Gemaire Distributors
02.2019 - Current

Counter Sales Representative

Gemaire Distributors
06.2017 - 02.2019

Warehouse Associate/Route Relief Driver

Gemaire Distributors
07.2012 - 05.2017

Asst. Manager

Specs Wine and Spirits
07.2012 - 03.2017

Technician

Safeguard Security
03.2011 - 06.2012

High School Diploma -

Foy H. Moody

BBA - Business Administration And Management

Texas A&M University - Corpus Christi

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