Summary
Overview
Work History
Education
Skills
Websites
Profile
Certification
Workauthorization
Availability
Timeline
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Eddie Shanableh

Houston,TX

Summary

With over 22 years of progressively responsible experience, I have built a strong background in IT business development and revenue, gaining exposure across diverse sectors such as Oil and Gas, Corporate, Healthcare, and Education. My expertise lies in driving IT Resilience, Security, Disaster Recovery (DR), and High Availability (HA) Archiving solutions, leveraging my proficiency in managing multi-platform environments (physical, virtual, and cloud - private or public). I am well-versed in leveraging leading cloud platforms and technologies, including AWS, IBM Cloud, Google Cloud, Microsoft Azure, HPE Hybrid Cloud, VMware, and Oracle, to deliver robust and scalable IT solutions to my clients.

Accomplished Territory Sales Manager and Chief Technology Advisor

As an accomplished Territory Sales Manager and dedicated Chief Technology Advisor, I have honed my team building, project management, and customer service skills. I efficiently install, upgrade, and optimize software and hardware systems to boost performance and mitigate risks for my clients. My strong background in Data Analytics, ITIL, CRM, Big Data, Automation, and the integration of Artificial Intelligence has enabled me to provide enhanced decision-making and project management capabilities, positioning me as a trusted technology partner. I take a collaborative approach, working closely with executive and IT teams to offer effective technology solutions and deliver superior value to my customers, within dedicated strategies

Profile Summary

· Managed $ 50 million customer portfolios that included Public and Private sectors.

· Successfully won and managed major IT projects using principles for successful Agile PM, with revenue exceeding $ 30 Million in the Oil and Gas, public, education & Government sectors.

· Managed the $4.5M Annual Operating Plan and Budget Planning Process internally.

· Hi-Tech Strong consultative sales and pre-sales background. Expert at reaching and presenting to C-level prospects, persisting through long sales cycles and dealing with multiple decision-makers.

· Proficient in managing new sales life cycle starting from lead generation, presentation and negotiation, ending with closing deal.

· Special expertise in business development, brand building and implementing sales strategy.

· Track record of creating new customers in new and underdeveloped markets with healthy pipeline and planned salesforce activities

· Proven client relations skills. Experienced managing key and national accounts, while working closely with C-level officers, VPs, owners and other top-level clients.

· Managing Key Accounts in Texas Region and global as well.

· Responsible for scheduling regular training sessions for reseller sales, technical and marketing activities.

· Managed to achieve 20% growth in active partners in terms of revenue and increase market share.

· Submit monthly revenue forecasts with weekly updates on any significant changes to the committed numbers.

· Drive reseller breadth in the geography through execution of campaigns and partner’s programs.

· Highly engagement with customers, venders, channels in the region to achieve goals and plans

Overview

21
21
years of professional experience
1
1
Certification

Work History

Chief Technology Officer

RIDE Technologies Inc
Atlanta, Georgia
05.2021 - Current

-Managed software development, technology infrastructure, and information security for RIDE Technologies, a top provider of ride-sharing and transportation services.
- Manage a team of 20+ software engineers, developers, and IT professionals responsible for the company's mobile apps, backend systems, and cloud-based platform.
- Drive the research and development of new technologies, features, and capabilities to meet evolving market demands and stay ahead of the competition.
- Manage the R&D team to develop RIDE's own proprietary API, allowing the company to have more control and flexibility over its technology stack.
- Oversee the evaluation and integration of the custom API into RIDE's core systems to improve performance, scalability, and data security.
- Ensure all products and services are designed and deployed with a strong focus on security, compliance, and user privacy.
- Collaborate closely with the transportation and operations teams to integrate new technologies and optimize the overall rider and driver experience.
- Spearhead the expansion of RIDE Technologies into the United States market, as well as other global regions, by establishing new technology partnerships and integrations.
- Report directly to the CEO on technology strategy, roadmaps, and performance metrics to support the company's overall business objectives.

Managed the successful introduction of RIDE's mobile app in the United States, resulting in a user base growth of over 1 million for both drivers and riders within two years. - Implemented robust security and compliance measures, resulting in no major data breaches or regulatory issues during my tenure. - Led the development of a next-generation routing and dispatch system, improving fleet efficiency and reducing rider wait times by 20%. - Fostered a culture of innovation within the technology team, resulting in the filing of 4 new patents for proprietary ridesharing technologies, including the custom API.

Integrated custom API's into RIDE's core systems, enhancing overall performance, scalability, and data security.

  • Managed IT staff, including hiring, training, mentoring, and evaluating performance.
  • Established relationships with key stakeholders in order to understand their needs and requirements.
  • Developed processes and procedures for troubleshooting complex technical issues.
  • Established KPIs for financial, operational and sales goals.
  • Managed third-party vendors and client IT teams to effectively and efficiently deliver solutions.

IT BDM- Director

Continental Carbon Company | 3C InfoCorp Inc.
Houston, TX
09.2018 - 05.2021
  • Responsible for the 3C InfoCorp enterprise-wide coordination and strategic, Marketing planning for administrative business applications, as well as for development, maintenance, and production support of centrally operated mission-critical Solutions
  • Responsibility for the enterprise-wide Solution portfolio
  • Working with the VP & CEO and their peers, provide leadership and vision for enterprise compute infrastructure, business systems, develop the business case for investing in them, maintain responsive and accountable services, and manage a budget model that draws on operating funds, recharge revenue, and capital funding to promote sustainable long-term excellence.

Business Development manager - Globally

DHI Telecom Group
Houston, TX
01.2017 - 08.2018
  • Responsible for creation of contracts for acquired business as well as understanding the existing contracts along with various aspects of the sales process and account management including market research, competitor analysis, generating proposals, review-ing contracts, high volume RFQ submission and responses
  • And assist DHI Telecom in acquiring new customers and sell additional products or services to existing ones
  • Developed new business tools to improve the business gross profit.

Regional Sales Manager

Vision Solutions/ Double-Take
Baytown, TX
06.2015 - 01.2017
  • Achieved the maximum sales profitability with aggressive pipeline, by market penetration via enabling new strategies and plans (Sales, Channel partners & distributors) to growth in my territory by effectively selling solution products and services resulting in very positive customer experience, following Vision's approved sales methodology, Managed partner relationships and programs by training, servicing and supporting partners to ensure a successful relationships, using Vision Solution CRM 'SalesForce' to support the company growth objectives, working closely with Sales VP, Sales teams and Services teams to manage existing customers and optimize new customers, channel partners, distributors & New opportunities.

Sales Director

PRO TECHnology L.L.C.
Dubai, UAE
09.2010 - 05.2015
  • Supervised the whole business circle providing highly value to accomplish Senior Sales Professional with excellent sales skills, business acumen and proving ability to work and over-perform in a fast changing, multicultural, highly dynamic, uncertain, and geographically dispersed environments
  • Highly skilled in leading multicultural sales organizations and to create environment and culture which allows sales team to flourish, also I adopt great solution for my colleagues which is SalesForce to create deeper relationships with your customers with the cloud-based CRM platform that's accessible from anywhere over the internet and that's helped us to improve the business internally & externally as well.

Senior Account Manager & Business Consultant

PRO TECHnology L.L.C.
Dubai, UAE
02.2003 - 08.2010
  • Played a key role to bring maximum recourses altogether to meet the customer satisfaction and to deliver the best possible solution as per the budget and requirement
  • Some major projects in which I was involved from early stage till the project sign off phase as a team leader.

Education

Bachelor of Business Administration in Business Administration & Information Technology -

NIXON UNIVERSITY
11.2011

High School ((TAWJIH) - Educational Specialization -

Tareq Ben Ziad School

Skills

  • Management & Leadership Programs (Phoenix, Georgia)
  • Project Management Professional (PMP)
  • Information Technology Infrastructure Library (ITIL)
  • Strategic planning, Business planning,Staff Management, & Financial Management
  • Experience on PM tools such as Jira, Basecamp, Slack, Kanban & Scrum
  • DevOps - Purdue University GitHub, Jenkins, Ansible, Docker
  • SalesForce essential
  • Azure Cloud Solution
  • AWS Certified Solutions Architect
  • AWS Technical Certification
  • SSE Veritas Storage Foundation
  • Veritas Backup Executive Certified Administrator
  • Veritas Certified Professional
  • Symantec Sales Specialist Training
  • Hadoop Big Data
  • Zerto Certified Professional Cloud Service Provider (CSP)
  • Zerto Seles Certified Professional
  • VMware Sales Professional (VSP )
  • Veeam Certified Engineer (VMCE) Certification v95
  • DataCore Certified Sales Professional (DCSP)
  • Double-Take Sales Professional
  • Carbonite Availability & Migration Technical Specialist
  • Certificate Carbonite Availability & Migration Sales Prof
  • Neverfail Certified Pre-Sates Professional
  • ISP 4G Virtualization
  • Professional Training on Storage Subsystems from Storageflex Canada (Toronto)
  • Professional Training on Storage Subsystems from Nexsan Germany (Berlin)

Profile

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Certification

  • Project Management Professional (PMP)
  • Experience on PM tools such as Jira, Basecamp, Slack, Kanban & Scrum.
  • SalesForce essential
  • Professional Training on Storage Subsystems from Storageflex Canada (Toronto)
  • Professional Training on Storage Subsystems from Nexsan Germany (Berlin)
  • VMware Sales Professional (VSP)
  • Veeam Certified Engineer (VMCE) Certification v9.5
  • DataCore Certified Sales Professional (DCSP)
  • Double-Take Sales Professional
  • Carbonite Availability & Migration Technical Specialist
  • Certificate Carbonite Availability & Migration Sales Prof..
  • Neverfail Certified Pre-Sates Professional
  • ISP 4G Virtualization
  • Azure Cloud Solution
  • AWS Certified Solutions Architect
  • AWS Technical Certification
  • SSE Veritas Storage Foundation
  • Veritas Backup Executive Certified Administrator.
  • Veritas Certified Professional
  • Symantec Sales Specialist Training.
  • Hadoop Big Data.
  • Zerto Certified Professional Cloud Service Provider (CSP)
  • Zerto Seles Certified Professional
  • Management & Leadership Programs (Phoenix, Georgia)

Workauthorization

US Citizen

Availability

2 Week

Timeline

Chief Technology Officer

RIDE Technologies Inc
05.2021 - Current

IT BDM- Director

Continental Carbon Company | 3C InfoCorp Inc.
09.2018 - 05.2021

Business Development manager - Globally

DHI Telecom Group
01.2017 - 08.2018

Regional Sales Manager

Vision Solutions/ Double-Take
06.2015 - 01.2017

Sales Director

PRO TECHnology L.L.C.
09.2010 - 05.2015

Senior Account Manager & Business Consultant

PRO TECHnology L.L.C.
02.2003 - 08.2010

Bachelor of Business Administration in Business Administration & Information Technology -

NIXON UNIVERSITY

High School ((TAWJIH) - Educational Specialization -

Tareq Ben Ziad School
Eddie Shanableh