Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

EDDIE L. DUNN

RIO RANCHO,NM

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Warehouse Manager II

American Furniture Warehouse
06.2019 - 05.2024


  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations
  • Conducted investigations of incidents of theft, damages or loss of company property
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Appraises employee performance, communicates goals and expectations, provide honest feedback and coaches team members
  • Reviewed established business practices and improved processes to reduce expenses.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

DELIVERY MANAGER

American Furniture Warehouse
07.2018 - 06.2019


  • Ensure all employees adhere to all Safety and Department of Transportation Regulations
  • Conduct Safety Meetings and Training Programs
  • Collaborates with all Internal departments at numerous locations to promote a positive “One Team” mind set
  • Review and approve weekly payroll
  • Document and perform employee reviews and corrective actions
  • Conduct interviews and on boarding for new hire employees
  • Motivates and promote a positive work environment
  • Ensured all company’s rules and policies were followed by employees.

Assistant Delivery Manager

American Furniture Warehouse
03.2016 - 07.2018
  • Assisted as a back up to the Delivery Manager
  • Created and maintain the daily delivery routes
  • Handled customer escalations
  • Overseen the daily closing numbers to ensure adequate delivery team coverage
  • Excellent written and verbal communication skills
  • Documented employee accidents and injuries
  • Strong problem-solving skills
  • Conducted daily meetings

Delivery Lead

American Furniture Warehouse
01.2007 - 03.2016
  • Assisted as a back up to the Assistant Delivery Manager
  • Became proficient in the daily responsibilities of the delivery department
  • Assisted the Deliver Drivers
  • Assemble/disassemble merchandise correctly and efficiently during a delivery
  • Communicated effectively with team members, supervisors and customers
  • Successfully loaded and unloading merchandise in a safe manner
  • Worked a flexible schedule to accommodate holidays and weekends.
  • Conducted daily meetings

Education

Academic Diploma -

Broad Street High School
05.1989

Skills

Infrastructure Management

Mentoring and training

Distribution Coordination

Customer Service

Process Monitoring

Issue Resolution

Warehouse Operations

Policy Development

Hiring and Training

Employee Safety

Work Planning and Prioritization

Warehouse Safety

References

Available Upon Request

Certification

Nano Tips to Foster a Growth Mindset and Mental Agility with Shadé Zahrai (March 2023)

Successful Goal Setting (October 2022)

How to Set Goals When Everything Feels Like a Priority (May 2022)

Motivating Your Team to Learn (May 2022)


DOT Reasonable Suspicion Supervisor Training(RSST) (December 2021)


Timeline

Warehouse Manager II

American Furniture Warehouse
06.2019 - 05.2024

DELIVERY MANAGER

American Furniture Warehouse
07.2018 - 06.2019

Assistant Delivery Manager

American Furniture Warehouse
03.2016 - 07.2018

Delivery Lead

American Furniture Warehouse
01.2007 - 03.2016

Academic Diploma -

Broad Street High School

Similar Profiles

CREATE PROFILE
EDDIE L. DUNN