Margaret Phillips
Liberty TWP.,United States
Summary
- Dual Certified as a Psychiatric-Mental Health Nurse Practitioner and a Family Nurse Practitioner with over 14 years of practice in multi-disciplined healthcare environments.
- Innovative in bringing business ideas to better long-term patient care and improve business model and increase revenue and productivity.
- Contributes to revenue generation and increase in business through excellent care and support and by being an outside the box thinker.
- Able to perform – Assessment, diagnosis, planning, implementation, evaluation and documentation of patient care.
- Ability to prioritize work in a team and effectively lead as a senior member of medical staff.
- Critical Thinker – Consults, learns and shares medical knowledge with peers to provide optimum healthcare treatment.
- Team Player – Possess the ability to seamlessly work with teams from any location/department with one common goal – excellent patient care.
- Excellent Communicator – Able to establish and cultivate productive working relationships with individuals of all levels including the patient and family members
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mental Health and Family Nurse Practitioner
Community Health Alliance
Hamilton, Ohio
11.2018 - Current
- Responsible for managing mental health clients participating in residential and outpatient dual diagnosis program
- Primary provider for mental health department treating clients with diagnoses of anxiety, depression, insomnia, bi-polar, schizophrenia, ADHD, PTSD, personality disorder, body dysmorphic disorder and others
- Collaborate with counseling services to facilitate cognitive behavior therapy, dialectical behavioral therapy, trauma therapy and others
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms
- Recognized as the top performer among all providers and outpacing the rest by more than 22%.
- Personally treated 37% of all clients and 41% of all new clients.
- Responsible for providing COVID-19 testing to internal company employees and clients.
- Measurably improved collaboration between internal and external team members.
- Order and interpret diagnostic tests to develop and implement treatment plans.
- Educate patients on treatment options, medical needs and non-medical options for treatments and therapy.
- Drive operational improvements which resulted in savings and improved profit margins while spearheading a new Tele-health program due to COVID-19 pandemic.
- Initiate therapeutic interactions with patients to assist in identifying sources of anxiety.
- Perform patient assessments to monitor expected response to medications, altering treatment plans as needed.
- Monitor primary care needs for patients to coordinate access to appropriate providers, including immunizations, vision, hearing and dental care.
- Prescribe appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Monitor all primary care needs for patients to coordinate access to appropriate providers, including immunizations, vision, hearing and dental care.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Family Nurse Practitioner
Complex Care Partners
Columbus, Ohio
07.2018 - 11.2018
- Establish process to increase efficiencies that track patient progress and collaborate with psychiatrists and psychologists.
- Provide onsite visits to multiple facilities and work closely with local medical professionals to evaluate or change treatment plans for wide range of patients.
- Increased patient retention by 10%
- Evaluate and provide medical management for high risk and under-served patient populations.
- Independently provide sound clinical judgment, professionalism and patient care in multiple sub-acute clinical settings.
- Diagnose, prescribe medication, monitor medication side effects and participate in patient psychiatric treatment process.
- Assess condition of patients and provide custom and dedicated patient care.
- Responsible for properly recording encounters via EMR while developing and maintaining treatment plans in conjunction with interdisciplinary teams.
- Recommend continuing care and medications to clients and communicate with family members on treatment plans.
Registered Nurse, Float Pool
Good Samaritan Hospital
Cincinnati, OH
05.2007 - 06.2018
- Responsible for performing complete and frequent nursing assessments along with recognizing change in patient status, adjusting care and initiating care plan and interventions at 700-bed hospital while floating to the following individual departments: Surgical Oncology, Medical Surgical, Rehabilitation, Surgical Telemetry, Neuro-Vascular, Orthopedics, Geriatric Psychiatric, Medical Telemetry, Vascular, Psychiatric, Emergency Room.
- Recognized with 10-year Loyalty Award.
- Administer medications and treatment to patients and monitor responses while working with healthcare teams to adjust care plans and effectively communicate differential diagnoses.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Monitor patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Assess complex medical cases to deliver high-quality patient care in high-traffic acute care settings.
- Administer and maintain treatment, medication, intravenous infusion and health care to support patient needs.
- Perform patient assessments to monitor expected response to medications, altering treatment plans as needed.
- Respond to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Provide direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Train new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Registered Nurse
Memorial Hospital
Savannah, GA
02.2006 - 04.2007
- Exhibit motivation and dedication by providing highest quality of care to each patient of 535 bed Trauma 1 hospital whether suffering from trauma, acute chest pain, respiratory failure/complaints, drug overdoses, and gastrointestinal bleeds.
- Capitalize on nursing skills and knowledge in performing procedures and treatment, including IV placements, EKG, phlebotomy, arterial blood gasses, wound care and wound-vac placement and management.
- Monitored mean arterial pressure (MAP) and blood pressure, drawing arterial blood gases.
- Conduct post-surgical monitoring, observed wounds on daily basis to check for infections or any other post-surgery complications.
- Performs frequent patient and family education before and after operations about operative procedures, wound care, drains, treatment plan, medical devices, diet, medications, and activity.
- Provided exemplary patient care that resulted in attainment of Patient Recognition Certificates from patients.
Education
Bachelor of Science - Nursing (BSN)
Ohio University
Columbus, OHMaster of Science - Family Nurse Practitioner
South University
Savannah, GAPost Master's Certificate (PMHNP) - Psychiatric-Mental Health
Indiana Wesleyan University
Marion, INSkills
- Medication Dosage Determination
- Psychiatry and mental health
- Infection Control Procedures
- Therapeutic Interventions
- Preventative care
- HIPAA Compliance
- Hypertension Diagnosis and Treatment
- Diabetes Diagnosis and Treatment
- Excellent Oral Communication
- Treatment Plan Development
- Interpreting Laboratory Results
- Disease Management
Certification
- DATA 2000 (XDEA) MAT Waiver - Patient Limit 275
- Psychiatric-Mental Health Nurse Practitioner (Across the Lifespan) - American Nurses Credentialing Center
- Family Nurse Practitioner (Across the Lifespan) - American Association of Nurse Practitioners
- Advanced Practice Registered Nurse (APRN) - Ohio Board of Nursing
- Advanced Practice Registered Nurse (APRN) -Indiana Board of Nursing
- Registered Nurse - Kentucky Board of Nursing
- Registered Nurse - Indiana Board of Nursing
- Registered Nurse - Ohio Board of Nursing
Timeline
Mental Health and Family Nurse Practitioner
Community Health Alliance
11.2018 - Current
Family Nurse Practitioner
Complex Care Partners
07.2018 - 11.2018
Registered Nurse, Float Pool
Good Samaritan Hospital
05.2007 - 06.2018
Registered Nurse
Memorial Hospital
02.2006 - 04.2007
Bachelor of Science - Nursing (BSN)
Ohio University
Master of Science - Family Nurse Practitioner
South University
Post Master's Certificate (PMHNP) - Psychiatric-Mental Health
Indiana Wesleyan University
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