Eddy Rodriguez
Hackensack
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
Work History
Manager of Operations
ATAX NORTH BERGEN
NORTH BERGEN , NJ
2020.01 - 2023.11
- Implemented successful business strategies to increase revenue and target new markets.
- Created company handbook to document corporate policies and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Scheduled meetings between internal teams and external stakeholders when necessary.
- Forecasted customer demand to set prices or credit terms for goods or services.
Security Officer
CNBC
Englewood , NJ
2012.01 - 2020.05
- Assisted in the development and implementation of security policies and procedures.
- Performed first aid and CPR when necessary during emergency situations.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Checked for safety hazards and took corrective action when necessary.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Assisted with crowd control during large events held at the facility.
- Maintained high levels of alertness throughout shifts.
- Documented security-related situations and submitted in-depth reports to superiors.
- Provided friendly and professional assistance to employees, visitors and customers.
Education
High School Diploma -
Union City High School
Union City, NJ1992-06
Skills
- KPI Tracking
- Business Forecasting
- Performance Improvement
- Customer Service Management
- Schedule Management
- Program Administration
- Resource Allocation
- Administrative Management
References
References available upon request.
Timeline
Manager of Operations
ATAX NORTH BERGEN
2020.01 - 2023.11
Security Officer
CNBC
2012.01 - 2020.05
High School Diploma -
Union City High School
Similar Profiles
Jasmin GarciaJasmin Garcia
Office Administrative Assistant at North Bergen Department Of Public WorksOffice Administrative Assistant at North Bergen Department Of Public Works
Gary IppolitoGary Ippolito
Building Construction Official at Township of North BergenBuilding Construction Official at Township of North Bergen
Rudairo ChangaraRudairo Changara
Social Media Support Specialist at Premiere Response, North BergenSocial Media Support Specialist at Premiere Response, North Bergen