Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eddy Tejada

Homestead,FL

Summary

  • Communicative Front Lead Supervisor with 16-20 years of experience maintaining high level of hospitality, professionalism and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient in Microsoft, Excell, Word, Power Point, and Connect.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Lead Front Desk Coordinator

First Services Residential
Coral Gables, FL
12.2007 - Current
  • Engage with potential tenants, providing them with necessary information and guidance.
  • Handle incoming inquiries and manage the flow of people and information.
  • Address and resolve issues raised by tenants in a timely and efficient manner.
  • Oversee the leasing of units, including the creation and renewal of leases.
  • Coordinate with maintenance teams to submit and follow up on work orders.
  • Answer phone calls and provide necessary information to callers.
  • Inform prospects about community-related information.
  • Reply to telephone, email and in-person inquiries.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Sales Consultant

Circuit City
Miami, FL
12.2000 - 05.2006
  • Developed and maintained relationships with clients to increase sales revenue.
  • Developed key customer relationships to increase sales.
  • Computed purchases and received and processed cash or credit payment.
  • Participated in regular training sessions on new products, services, and industry trends.

Receiving Clerk

Kaiser Permanente
Beltsville, MD
01.1989 - 11.2000
  • Maintained dock security and monitored entries into and exits from receiving and other secure areas.
  • Maintained a clean and safe work area in compliance with OSHA standards.
  • Followed company safety policies while handling heavy objects manually or with equipment such as forklifts or dollies during the unloading process.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.

Education

High School Diploma -

Cescar
Santo Domingo, DR
06-1982

Some College (No Degree) - Electrical Engineering

Apec University
Santo Domingo, DR

Skills

  • Conflict Management
  • Hospitality Services
  • Office Management
  • Oversee all front desk staff
  • Excellent written and verbal communication skills in Spanish and English
  • Strong multitasking skills

Certification

  • Sales Specialist Certificate

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Lead Front Desk Coordinator

First Services Residential
12.2007 - Current

Sales Consultant

Circuit City
12.2000 - 05.2006

Receiving Clerk

Kaiser Permanente
01.1989 - 11.2000

High School Diploma -

Cescar

Some College (No Degree) - Electrical Engineering

Apec University

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Eddy Tejada