Eddylle Gutierrez
Bronx,NY
Summary
A highly motivated and creative professional with a strong enthusiasm for technology and a strong desire to use state-of-the-art solutions to achieve corporate prosperity. I am now in pursuit of a demanding position within the technology sector, wherein I may effectively utilize my technical proficiencies, innovative thinking, and aptitude for resolving complex issues to make valuable contributions towards the advancement of innovative software programs, systems, or products. Motivated to engage in collaborative efforts with a dynamic team of experts within a progressive organization committed to pushing the limits of innovation and achieving technological excellence.
Overview
10
10
years of professional experience
Work History
Manager
Mercedes Liquor Store
01.2021 - Current
- Oversee daily operations of the liquor store, including inventory management, staff scheduling, and customer service.
- Develop and implement strategies to optimize sales, enhance customer satisfaction, and ensure compliance with regulatory requirements.
- Train and mentor staff members to maintain high standards of performance and professionalism.
- Handle financial transactions, manage budgets, and analyze sales data to inform business decisions.
- Foster positive relationships with suppliers and vendors to negotiate favorable terms and secure competitive pricing.
Paraprofessional
Department of Education
New York
09.2016 - 06.2020
- Fostered positive relationships with students, faculty, and staff, contributing to a supportive learning environment.
- Provided personalized assistance to students across diverse academic levels, reinforcing learning concepts and facilitating individual and group training sessions.
- Documented student progress and interventions for Individualized Education Program (IEP) plans, demonstrating meticulous attention to detail.
- Exhibited flexibility and adaptability in addressing evolving classroom needs, collaborating closely with teachers to achieve instructional objectives.
Cashier/Sales Associate
260 Sample Sale
New York
11.2014 - 08.2016
- Executed efficient customer transactions, ensuring accuracy in payment processing and maintaining balanced cash drawers.
- Proactively addressed customer inquiries and resolved complaints, delivering exceptional service to drive satisfaction and loyalty.
- Supported inventory management by stocking shelves, organizing merchandise, and marking items for pricing, contributing to streamlined store operations.
Front Desk Associate
Equinox Fitness
New York
04.2014 - 01.2015
- Welcomed and assisted gym members, offering administrative support through document creation, file management, and multi-line phone operation.
- Facilitated appointment scheduling for high-end clientele, emphasizing personalized service and promoting additional fitness and spa products.
- Leveraged strong product knowledge to upsell offerings, enhancing customer experience and driving revenue growth.
Intern
Simpson Thacher & Bartlett LLP
New York
03.2014 - 06.2014
- Managed a high volume of calls and provided clerical support to facilitate smooth office operations.
- Assisted in coordinating meetings and organizing relevant materials, showcasing strong organizational skills and attention to detail..
Education
Bachelor of Science - Computer And Information Systems Security
Monroe College
New York, NY12-2024
Bachelor of Arts - Psychology
Borough of Manhattan Community College
New York, NY08-2022
High School Diploma -
Cathedral High School
New York, NY06.2014
Skills
- Bilingual proficiency in English and Spanish, facilitating effective communication in diverse environments
- Proficient in foundational programming languages such as Java, Python, and SQL, with coursework in software development and database management
- Familiarity with networking fundamentals, including TCP/IP protocols, LAN/WAN configurations, and network security concepts, gained through classroom instruction and lab exercises
- Strong understanding of systems analysis and design principles, with coursework focusing on requirements gathering, system modeling, and solution development using industry-standard methodologies
- Hands-on experience with database systems, including design normalization, query optimization, and data manipulation techniques, acquired through practical projects and coursework utilizing relational database management systems (RDBMS)
Affiliations
- CS50 Introduction to Computer Science, Harvard University (Online)
References
References available upon request.
Timeline
Manager
Mercedes Liquor Store
01.2021 - Current
Paraprofessional
Department of Education
09.2016 - 06.2020
Cashier/Sales Associate
260 Sample Sale
11.2014 - 08.2016
Front Desk Associate
Equinox Fitness
04.2014 - 01.2015
Intern
Simpson Thacher & Bartlett LLP
03.2014 - 06.2014
Bachelor of Science - Computer And Information Systems Security
Monroe College
Bachelor of Arts - Psychology
Borough of Manhattan Community College
High School Diploma -
Cathedral High School
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