Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Accomplishments
Timeline
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Eddy Pujol

Eddy Pujol

Miami,FL

Summary

Proven track record of enhancing front desk and night audit operations at Pelican Hotel, showcasing strong multitasking and problem-solving abilities. Expert in generating accurate reports and improving team productivity by over 30%. Demonstrates exceptional teamwork and a robust work ethic, ensuring seamless hotel operations and superior guest satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Diamond Driver

Uber
01.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Nigh Auditor

Pelican Hotel
06.2024 - 01.2025
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.

Front Desk Receptionist

Pelican Hotel
07.2023 - 06.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Receiving Team Lead Associate

Home Depot
11.2021 - 08.2023
  • Enhanced team productivity by providing ongoing training and coaching to staff members.
  • Supported cross-functional teams during busy periods or absences, ensuring uninterrupted operations across departments.
  • Supervised the proper disposal of damaged or expired products, maintaining compliance with regulatory requirements.
  • Collaborated with purchasing department for timely replenishment of stock levels, preventing stock-outs and delays.
  • Increased accuracy in inventory control with thorough record-keeping and regular cycle counts.
  • Expedited order processing by efficiently unloading, inspecting, and sorting incoming shipments.

Education

MDC
MIAMII, FL
08.2024 -

Skills

    Front Desk Operations

    Multitasking and Organization

    Problem-Solving

    Strong Work Ethic

    Night Audit Reports

    Generating Reports

    Punctual and Dependable

    Resolving issues

    Teamwork and Collaboration

    Decision-Making

    Office Supervision

    Time Management

    Reception Management

Certification

  • Property management], Miami-Dade College, Aug, 2024
  • Human Trafficking Training - Aug 2024

Languages

Spanish
Native or Bilingual
English
Full Professional

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionHealthcare benefits401k matchPaid time offCompany CulturePaid sick leave

Accomplishments

  • Supervised team of 7 staff members.
  • Achieved a faster and accurate check in for guest by completing guest sfolios information with accuracy and efficiency.

Timeline

MDC
08.2024 -

Nigh Auditor

Pelican Hotel
06.2024 - 01.2025

Front Desk Receptionist

Pelican Hotel
07.2023 - 06.2024

Diamond Driver

Uber
01.2022 - Current

Receiving Team Lead Associate

Home Depot
11.2021 - 08.2023

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