Eden Asfaha
Toronto
Summary
Compassionate and reliable professional with a Diploma in Financial Accounting and a Certificate in Business Administration. Experienced in customer service, sales, communication and team coordination. Dedicated to providing excellent care and support to others, ensuring comfort, satisfaction, and efficiency in every task. Seeking a service-oriented position where I can support customers, ensure satisfaction, and contribute to a positive workplace environment.
Overview
8
8
years of professional experience
Work History
Owner / Manager - Boutique
Own Business
02.2022 - 01.2025
- Ran a successful small fashion boutique, handling daily operations, customer service, inventory, and sales
- Managed budgeting, bookkeeping, and purchasing
- Built strong client relationships through personalized styling and attentive service
- Designed store layout and curated fashion displays
- Marketed products through social media and word-of-mouth promotions
Server
Ola Cafe & Restaurant
10.2019 - 12.2021
- Provided friendly and efficient table service to guests in a busy restaurant environment
- Took and delivered orders accurately while maintaining attention to detail
- Assisted with setting up tables, cleaning, and ensuring customer satisfaction
- Collaborated closely with kitchen staff to ensure timely service
- Handled payments and balanced transactions at the end of shifts
- Maintained professionalism and a positive attitude under pressure
Sales/Cashier
Flamingo Spare Parts Automotives
05.2017 - 08.2019
- Assisted customers in selecting and purchasing automotive spare parts
- Negotiated prices and ensured customer satisfaction through clear communication and honesty
- Managed cash transactions, receipts, and daily sales reports accurately
- Maintained organized records of stock and restocked items when needed
- Built trust with customers and encouraged repeat business through excellent service
- Worked closely with warehouse staff to confirm product availability and timely delivery
Education
Diploma - Financial Accounting
Multi-Tech Business School
Uganda01.2020
Certificate - Business Administration
Multi-Tech Business School
Uganda01.2020
Skills
- Excellent communication and interpersonal skills
- Strong organizational and administrative skills
- Quick learner with a positive attitude and a strong work ethic
- Teamwork and collaboration
- Time management and multitasking
- Adaptability and willingness to learn
- Compassionate and patient with customers and clients
- Ability to work under pressure and handle busy environments
- Strong sense of responsibility and reliability
- Detail-oriented with a love for structure and accuracy
- Creative thinker with a passion for cooking, design and organization
Languages
- Tigrinya (fluent)
- English (fluent)
Timeline
Owner / Manager - Boutique
Own Business
02.2022 - 01.2025
Server
Ola Cafe & Restaurant
10.2019 - 12.2021
Sales/Cashier
Flamingo Spare Parts Automotives
05.2017 - 08.2019
Certificate - Business Administration
Multi-Tech Business School
Diploma - Financial Accounting
Multi-Tech Business School