Summary
Overview
Work History
Education
Skills
Timeline
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Eden Bekele

San Francisco,CA

Summary

Resourceful and adaptable professional with a proven track record in customer engagement, research, operations, and entrepreneurship. Expertise in building strong relationships, qualifying leads, and efficiently managing high-volume workflows. Recently re-entered the workforce after successfully founding a skincare business and taking a career sabbatical as a stay-at-home parent, demonstrating resilience, multitasking abilities, and exceptional problem-solving skills. Eager to leverage consultative communication and organizational expertise as a Sales Development Representative to drive growth and foster client relationships.

Overview

2026
2026
years of professional experience

Work History

Founder & Owner

Selam Skin
2019 - Current
  • Built and launched an e-commerce skincare brand, managing all aspects of sales, marketing, and customer relationships.
  • Drove new customer acquisition through social media marketing, outreach, and partnerships.
  • Developed product positioning and messaging, highlighting consultative and entrepreneurial selling skills.

Career Sabbatical

Stay-at-Home Parent
2022 - 2025
  • Managed complex household responsibilities requiring organization, time management, and adaptability.
  • Strengthened empathy, resilience, and problem-solving while balancing multiple demands — transferable to customer-facing and sales roles.

Internal Communications Coordinator

Airbnb
04.2017 - 02.2018
  • Coordinated logistics and communications for global events, building cross-functional relationships and managing stakeholder needs.
  • Hosted and engaged with community members, strengthening brand trust and delivering a positive customer experience.
  • Analyzed engagement data and supported executive all-hands Q&A sessions, demonstrating organizational and communication skills.

Credit Specialist

Lending Club
08.2016 - 03.2017
  • Consulted with borrowers to verify information, address objections, and guide them through documentation requirements.
  • Enhanced operational efficiency by identifying improvements to credit policies and processes.
  • Delivered customer-first service in a high-volume environment while managing sensitive financial data.

Event Coordinator

TiEcon Silicon Valley
01.2016 - 01.2017
  • Coordinated event logistics for 300+ startups and speakers at one of Silicon Valley’s largest entrepreneurship conventions.

Research Analyst

Ethiopian Community Center
03.2016 - 05.2016
  • Researched and identified funding sources, creating reports that improved the fundraising team’s efficiency.

Education

Bachelor of Arts - International Business

University of San Francisco
San Francisco, CA
06-2016

Skills

  • Lead generation and qualification
  • Customer engagement and management
  • Event coordination and execution
  • Data-driven process enhancement
  • Tools: Microsoft Office, Asana, Salesforce (basic), Social Media Outreach

Timeline

Internal Communications Coordinator

Airbnb
04.2017 - 02.2018

Credit Specialist

Lending Club
08.2016 - 03.2017

Research Analyst

Ethiopian Community Center
03.2016 - 05.2016

Event Coordinator

TiEcon Silicon Valley
01.2016 - 01.2017

Founder & Owner

Selam Skin
2019 - Current

Career Sabbatical

Stay-at-Home Parent
2022 - 2025

Bachelor of Arts - International Business

University of San Francisco
Eden Bekele