Served as Head of the Litigation Department, supervising legal staff, delegating assignments, and ensuring departmental efficiency and case progression.
Drafted and organized mediation briefs and demand letters to support effective settlement negotiations in civil litigation matters
Maintained consistent and professional communication with clients, ensuring timely updates, document collection, and case coordination
Assisted attorneys with all phases of discovery, including drafting and responding to discovery requests, organizing exhibits, and managing document production
Managed a high-volume caseload of 30+ active litigation files, ensuring all deadlines, court dates, and client obligations were met without delay
Coordinated with opposing counsel, courts, and expert witnesses to facilitate hearings, mediations, and case progression
Utilized legal case management software to track case status, calendar deadlines, and maintain detailed records
Conducted preliminary legal research and document review to support case development and strategy
Prepared and proofread legal documents and correspondence with a high degree of accuracy and attention to detail
Receptionist
BeRosy
Pacific Palisades, CA
04.2023 - 03.2024
Oversaw daily front desk operations, warmly greeting clients, answering high-volume calls, and maintaining a welcoming and organized environment
Managed scheduling for four practitioners, coordinating over 200 clients weekly and ensuring efficient appointment flow throughout a fully booked workday
Collaborated with practitioners and staff to streamline communication and improve patient satisfaction
Participated in anadvertising commerical
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Assistant Office Manager
Next Level Holistic Healing
Santa Monica, CA
02.2022 - 04.2023
Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's performance.
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering requisitions, stocking, and receiving shipments.
Managed office operations.
Coached new hires on company processes.
Created engaging promotional materials, including posters, flyers, and video conten,t to enhance clinic visibility and client engagement
Developed and maintained the clinic’s social media presence, crafting targeted marketing campaigns to promote services and seasonal offerings
Managed marketing platforms such as Groupon and Classpass.
Insurance Biller
Therapy Lounge Center
Los Angeles, CA, CA
Responded to inquiries from callers seeking information.
Reviewed and verified addresses, phone numbers, names, ages, and values.
Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Calculated adjustments, premiums, and refunds.
Received and routed business correspondence to the correct departments and staff members.
Generated, posted, and attached information to claim files.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Posted payments to accounts and maintained records.
Maintained confidentiality of patient finances, records, and health statuses.
Notified insurance agents and accounting departments of policy cancellations and changes.
Certified Medical Assistant at Sutter Gould Medical Foundation-Family MedicineCertified Medical Assistant at Sutter Gould Medical Foundation-Family Medicine
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group