Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Eden Borowiak

Summary

Seeking to leverage extensive skills with facilities coordination and problem resolution in a dynamic, growth-oriented company.

Overview

6
6
years of professional experience

Work History

A Team Specialist

Securitas AB
12.2022 - Current
  • Identifying and resolving facility related issues, including water leaks and building maintenance
  • Skilled at coordinating with Facilities Management teams and building engineers to ensure swift resolutions, thus minimizing operational disruptions
  • Proficient in creating and managing SIM tickets for various maintenance tasks, and adept at maintaining strong relationships with vendors and assisting with event organization
  • Created SIM tickets for various facilities issues, including door malfunctions, water leaks, janitorial concerns, and IDF overheating, ensuring timely and effective resolutions
  • Coordinated with the facilities teams in placing signage on defective doors and creating SIM tickets for them, managed correspondence on ticket progress
  • Cultivated strong vendor relationships through effective communication while ensuring high quality services and timely project completion.

Security Supervisor

Allied Universal Security Services
Seattle, WA
07.2018 - 01.2022
  • Oversaw a team of security personnel, ensuring adherence to all security guidelines and procedures.
  • Led emergency and medical response initiatives, ensuring timely and effective handling of incidents.
  • Conducted weekly Security Activity Reporting (SAR), maintaining high standards of security operations.
  • Demonstrated exceptional leadership skills, motivating team members and ensuring a high level of team performance.

Skills

  • Problem-solving and critical thinking
  • SIM Ticket Creation and Management
  • Customer service
  • Water Leak Identification
  • Excellent written and verbal communication skills
  • Decision-Making
  • Multitasking
  • Organizational Skills

Languages

Amharic
Native/ Bilingual

References

References available upon request.

Timeline

A Team Specialist

Securitas AB
12.2022 - Current

Security Supervisor

Allied Universal Security Services
07.2018 - 01.2022
Eden Borowiak