Eden Bosen
Tonasket,WA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to many years of relevant work experience to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Licensed Pharmacy Assistant
Lakeside Pharmacy
01.2021 - 02.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Updated computer system with current customer, payment and inventory information.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
Licensed Care Giver
Edgewood Castle Hills
01.2020 - 10.2020
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Personal Banking Specialist
Wells Fargo
05.2019 - 01.2020
- Promoted financial products by maintaining excellent service offering knowledge.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed deposits, withdrawals and ACH transfers accurately.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Responded to customer inquiries regarding new accounts and account services.
- Verified customer identity and reviewed documentation for accuracy.
- Provided customers with additional information regarding account services.
- Maintained customer records and updated account information.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Explained account terms and conditions to customers.
- Greeted customers and delivered information about new account processes.
Valet
Dennis Dillon Auto Group
03.2018 - 05.2019
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Parked and retrieved cars according to customer needs.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Delivered above and beyond service to VIP guests at property.
- Answered questions and provided information about vehicle service.
Education
No Degree - Data Analytics
Coursera
Remote04.2023
High School Diploma -
Skyview High School
Nampa, ID05.2017
Skills
- Receiving Incoming Supplies
- Filing Documents
- Processing Orders
- Verifying Orders
- Stocking Shelves
- Regulatory Compliance
- Workplace Safety
- Updating Computer Database
- Resolving Complaints
- Answering Customer Questions
- FDA and HIPAA Compliance
- Using POS System
Timeline
Licensed Pharmacy Assistant
Lakeside Pharmacy
01.2021 - 02.2022
Licensed Care Giver
Edgewood Castle Hills
01.2020 - 10.2020
Personal Banking Specialist
Wells Fargo
05.2019 - 01.2020
Valet
Dennis Dillon Auto Group
03.2018 - 05.2019
No Degree - Data Analytics
Coursera
High School Diploma -
Skyview High School
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